BUCKS Currency Converter PRO++
Hız, kullanım kolaylığı ve satıcı değeri açısından Shopify'ın en yüksek kalite standartlarını karşılar
Değerlendirmeler (1.325)
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Puana göre
The prices for my products stated to raise by themselves when somebody was scrolling up and down the page.
The idea of the app is great but unfortunately the code of the app has a lot of work to be done to be great.
When the app is set up for the first time, the app looks great and is working very well. However as soon as something is changed in the settings and layout the app is integrating another layer.
The result is, that if you are making 10 adjustments you will have 10 layers and 10 shadows on your homepage.
Therefore I can't recommend this app
Thank you for bringing this issue to light. This can be easily solved from our side.
But while checking with the customer support team, I was able to gather that you never contacted us regarding this issue. Also, upon seeing your review we had contacted you twice via email and once via the in-app chat, but there was no response from your side.
Please get back to us in case you still need help with this issue. We are more than happy to help you.
You can contact us via our in-app chat or at support@helixo.co.
- Sreeshankar, Customer Support Advocate
Messed up my sales. Converter did not auto change, showing the incorrect currency for different countries, even in US showing GBP. Had multiple people confirm they were also seeing this same problem. Buggy app.
I'm truly sorry to hear about that and to fully address these issues, we kindly request you to consider reinstalling the app. Rest assured, the customers won't be affected by any potential issues since we can check the issue by accessing only the preview theme. It would greatly assist us in pinpointing and resolving the problem.
Your willingness to collaborate with us in resolving this matter is highly appreciated. We are grateful for the time and effort spent sharing your thoughts with us. It's through feedback like yours that we can continually improve our app and enhance our services, and we're dedicated to resolving this issue promptly.
Thank you once again for allowing us to make things right. We look forward to serving you better and ensuring a more positive experience in the future.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Lead at Helixo