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have used this app for my tree menu for years and was great until the update when it stopped working with Safari Browser. Now left with a drop down menu I can't update and amend. Useless and its been months since the update still no fix
Hi,
Thank you for being with us for being with us for the past 4 years! We are very sorry for the situation caused by this issue.
Our support team had replied your emails ...
This used to work fine but somehow since to today it stoped working. I have nee trying to reach help since early in the morning and i haven't heard back yet from anyone on the support team. I understand there should be a lot of inquirys and maybe thats why they are taking so long to help me but in this case if i dont have a working menu, costumers are not able to see our products so it is URGENT. ...
We are so so sorry about the inconvenience. It was not fair to you to have a few hours without the menu on your store.
As we explained in the emails, Shopify has made a ...
The app is too expensive for what you are getting. No customisation possibilities. I switched to another app.
We are very sorry to hear you are disappointed with us. Although we have payed plans, we also offer a Free plan, as we wanted to offer everyone the possibility to have a mega ...
Great menu additional, however their customer support is nearly nonexistent. I emailed Roxana a few times and all I got was "sorry I can't help you". When all I was asking for is a small CSS tweak. I literally couldn't even get a simple recommendation or guidance at all, not even a "hey try this, or did you look here?".
Probably the first developer that I've encountered that refused to help me, ...
Very unhappy that I cannot change the color of the main horizontal menu text or font size. The text is to dark and is to small. I have played around with all the color and text sizing things but nothing changes the main menu. Not very happy with the app. Will change review if an update comes out that fixes this issue.
i can;t add the menu to my site i have to contach customer service ervery time
Unfortunately this app could not deliver in a lot of ways. On the surface this app seemed great for building a dynamic, engaging menu but we quickly realized this wasn't the case, and certainly wasn't worth the monthly subscription rate ( we have had the app installed and live for 2 months)
The support once you purcahse the app is basic at best, and when you have something that constantly ...
Not happy. Some unexpected limitations, and very poor support, with either inconclusive answers or no answer at all.
Giving it a 2 for now.
Ive had this install for almost 3 weeks. while it works here are the reasons it got a 2.
1: I have to fight with it to make new menus, if I create a new collection I have to close and load the page an average of three times for it to show the new collection on making a menu.
2: Have to fight with it to go where you select. If i select the plus next to a menu to drop the ...
I want to create tree submenu by using TAGs, but it seems doesn't have this function.