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This used to work fine but somehow since to today it stoped working. I have nee trying to reach help since early in the morning and i haven't heard back yet from anyone on the support team. I understand there should be a lot of inquirys and maybe thats why they are taking so long to help me but in this case if i dont have a working menu, costumers are not able to see our products so it is URGENT. I have sent several emails and tried to fix it myself but before it was asking me for a password which my page doesn't have and now it says that i need to use another browser? i don't understand and nobody seems to help. I am not givind a 1 star review because before today i was working fine.
We are so so sorry about the inconvenience. It was not fair to you to have a few hours without the menu on your store.
As we explained in the emails, Shopify has made a change into its code without announcing us. This made that our app and others from the App Store be removed from our customers store.
All this was happening in the middle of the night for us (we live in the GMT+ 2 area).
As you also so graciously described in your review we had hundreds of emails and a big problem on our hands. We could not possible reply to all of them all of a sudden since we made the decision that it is more important to gather our forces to solve the problem first.
And we did it and in a few hours everything was up and running. The issue was solved.
I really hope you understand our position also and maybe consider changing your review.
Again I am very sorry about the discomfort caused.
Have a great day!
Rox
Great product. It has all the features that I was looking for and they have an awesome support team
Thank you so much for the nice words, it was a pleasure working with you!
Please reach us anytime you need our additional help!
The only free app i could find for menus, so i guess it is good. Simple to use, not much features for the free plan though. But would recommend to those who doesn't want to spend alot of extras.
Im´using the free-version and I´m very happy with that. It´s easily to handle and if I need help, the support-team answers very quickly and helpful.
Thank you for the amazing review and for your appreciation! We’re so glad we were able to help you.
Please don’t hesitate to contact us if you ever need further assistance with our app.
Have a lovely day!
Great app, does exactly what I need, looks brilliant, and easy to set up!
great app and even better support
The app layout is great i have no problem with it, matter of fact its what i was looking for and i got it. But im not getting any sales and its really getting to me
merci pour le plan gratuit , largement suffisant par rapport à mes attentes.facile à utiliser je recommande !
Merci beaucoup pour vos commentaires. Cela signifie beaucoup pour nous. Nous sommes heureux que notre application soit une bonne expérience pour vous :)
Great app! Really help me!
Highly recommend this app.
Super Easy to setup, great customer service and use we've gotten tons of great comments from customers. I think it's far better and more eye catching than the stock shopify menus.