Buddha Mega Menu & Navigation

These days there are thousands of apps in the store and it can be difficult to separate the good from the junk.

Let this review be your sign that this is one of those apps you're hoping to find among the clutter.

It just works, it's rock solid and doesn't have outages or weird quirks. The customer service behind this app is insane.

I'm used to sending emails to other apps asking clarifying questions or in urgent need of information and waiting a week to hear back, but not with Zero Carbon.

We recently completely revamped our site. I had to reach out to them over and over as I found problems (the problems were entirely due to the nature of the new site, megamenu worked completely out of the box on our previous, more typical site). They opened a ticket, looked into the problem, and typically had it fixed within a business day.

Ya'll... this was on their free tier. I'm not even a paid customer yet and this is the kind of service they deliver. If I could sort the app store by apps with this kind of customer service my shopify experience would improve dramatically.

So if you're looking for a megamenu with all the bells and whistles and you're sick of trying to separate the signal from the noise definitely give this one a chance.

We've been using Buddha Mega Menu & Navigation for our site and it is everything we need it to be! I reached out regarding an issue we were having and the support team was quick to respond and we came up with a solution within 24-hours.

This app offers great flexibility in presenting the right information to potential customers as they browse your shop. It enables us to display products and cross-sells tailored to the specific section of the menu the customer is viewing. Customer support has been top notch as well.

App is good and has good functionality, I seem to be able to do everything i need to do but I cant add custom CSS. However, that shouldn't be a big deal as it says in the help docs to just reach out and they will do any changes for you....

That brings me to the next point, do they reply? It's been 2-3 days (depending on their time zone) since i first reached out. No response and i'm running out of days on my free trial.

Will update my review when they eventually come back to me but if they haven't by the time my free trial ends I shall be moving on over to another MegaMenu app.

UPDATE:
Moved over to "Meteor Mega Menu & Navigation" Looks insane and at only an extra $5 a month.

Great customer service. A good app when you have thousands of products to show clear navigation to your customers.