Upatra: Bulk Fulfill CSV
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Great App !! I love it, it's the best solution for bulk fulfillment and it's FREE!
Customer Support also great, they reply my emails with problems that was already solved at moment I sent email. So they really are in front of the developtment of the app!
It is a great free APP, does help us a lot. It takes some time to process orders, which is slightly slower than the previous app we used. We have more than one tracking number for some of the orders, it does show the number one by one clearly. I hope there is a function for "cancel fulfillment" just incase there is something wrong and we need to undo what we have done. thank you!
We're using the app for about a year. It is user friendly and saves us 2 hours a day. Steve, maker of Upatra reads every email personally and helps quickly.
Thank you so much for your support over the past year! Hearing that the app saves your team around 2 hours every day means a lot to me—that's exactly the kind of impact I hope to make.
I also really appreciate your kind words about my support. I personally read every email and do my best to respond and help as quickly as possible. Thank you again for trusting the app as part of your daily workflow!
Emailed many times about issues with tracking URL. No reply.
Hi Kpop Omo team,
Four years as a customer and we left you waiting on email — I'm genuinely sorry. That failure is on us, and we've since rebuilt how support requests are routed so they land directly in front of a person instead of a shared inbox.
The tracking URL issue is one we've resolved for several stores this year — most often it's a carrier name that doesn't match Shopify's expected value, or a stale mapping on our side. If you can email me at support@upatra.com with one affected order number and the carrier you're using, I'll dig in personally and reply the same day.
We'd love the chance to make this right. Either way, thank you for the years of trust.
— Steve, Upatra
Muito bom o aplicativo, me ajuda muito a processar e adicionar rastreio em meus pedidos.
The app was working well, but suddenly, it stopped working. The customer service never replies to my emails. I would say, do not install this app.
Hi Forno vendors US team,
I'm sorry — twice over. First that the app stopped working on you without warning, and second that our support never got back to you. Neither is acceptable, and we've restructured how tickets are handled so emails no longer fall through the cracks.
Most "suddenly stopped working" reports we've seen recently trace back to a Shopify permissions/scope change or a tracking URL config that needs refreshing — usually a quick fix once we can see the shop. Could you email support@upatra.com with your store URL and roughly when the issue started? I'll personally take the ticket and reply same-day.
We'd really appreciate the chance to get you back up and running.
— Steve, Upatra
This app is simply great. It does what it's supposed to! Fulfillment is now a smooth and quick process (this app is an incredible time saver). Support from Steve is great. I totally recommend this App.
It is a great app which makes fulfillments incredibly quickly. Also, great customer support; thank you so much!
Very good support and very good knowledge of shopify abilities. Highly recommended for any kind of shopify store
This app works perfectly as intended. Very simple to use and does what it's supposed to! A must have for any store looking to bulk fulfill from a spreadsheet!
