Hextom: Bulk Image Edit & SEO , 2 206 avaliações
Great app, makes it easy to edit photos, add sale stickers, resize your images and compress them. Highly recommend
Great app with perfect features. I've used it for our site for my first time on shopify and I'm strongly recommend it.
im really liking this app, it has improve my alt texts, but i want to really learn how to use it more. It has many features that I know I probably should use, but Im still learning
I uninstalled this app, yet am still getting charged $99.99 per month. Please refund us and stop charging us. I have contacted shopify directly to attempt to get our money back - it even confirms in the billing that it was uninstalled Hextom: Bulk Image Edit & SEO (Uninstalled) $99.99 Bulk Image Edit Enterprise: 2023-05-20 - 2023-06-19
I hope this message finds you well. I wanted to take a moment to address a matter regarding the billing process following the uninstallation of our app, and also share some positive news.
Firstly, I'd like to clarify that the last charge you observed on your bill occurs subsequent to the uninstallation of the app. You may have noticed that the app is labeled as "uninstalled," which serves as an indicator that your subscription has been canceled. It's important to note that this does not imply any ongoing charges after uninstallation. Rather, it signifies the final bill in the billing cycle. This practice is consistent across all apps that operate on a monthly fee structure, ensuring fairness and transparency for our valued users.
Now, I am delighted to inform you that we have taken proactive steps to enhance your experience. Although it may not have been explicitly mentioned earlier, we have gone ahead and issued a refund for the charge incurred between the dates of 2023-05-20 and 2023-06-19. We sincerely appreciate your continued support and wanted to demonstrate our commitment to your satisfaction.
Should you have any further questions or concerns, please don't hesitate to reach out to our dedicated support team. We are here to assist you in any way we can.
Thank you for your understanding, and we look forward to providing you with an exceptional app experience.
I upgraded 5 days ago to resize my images, but their app didnt resize any new images for me ( only 46 images for the free plan earlier), i kept trying and system shows me that i have reached monthly limit. I even tried to contact them 6 times but they didnt even check my account , and simply asked me to wait to next month and then ask me to wait 2 more working day for their reply,
It is so disappointing and frustrating. Horrible experences!! Pls refund me
Thank you for reaching out to us. I appreciate your concerns, and I would like to clarify a few points. Firstly, I want to assure you that we have promptly responded to each of your messages on the same day they were received, even during our national holiday.
In regards to the credit usage, we have provided a detailed explanation of the tasks that utilized the credits. Furthermore, as a gesture of goodwill, I have offered you additional free credit for your use.
I apologize if there has been any miscommunication, but I'm genuinely perplexed as to why you are upset with our support. If there's anything specific that you feel we could improve upon, I would be more than happy to address it and work towards a satisfactory resolution.
Used to bulk crop images, saved me a ton of time. Had to revert and manually re-crop a couple, but overall it was well worth the money for a large one-time use.
It's certainly an easy way to update so many different aspects of your product images, great for SEO & also the watermarks for your images which are all over the internet - why not let people know where they're from!
I am so impressed with this App! It resized all of my store images in seconds, now they all fit in the frame and everything is the same size. Then it converted all my images from .png to .jpg, and again it just took seconds(about 400 images). It just saved me so much time and hassle! I can already tell the difference in loading time and it's not live yet, I'm just optimizing before the launch. I keep coming back to the app to see what else I can play with. I would just love it if it could remove backgrounds from images, that would be the perfect edit to add!!
Bulk Image Edit saves time, money & simplifies tasks. User-friendly, versatile & efficient. A game-changer in my daily routine. #timesavingproduct
I do not leave reviews often, but this software is actually pretty awesome. I wouldn't suggest looking at anything else, and its reasonably priced considering the features you get, and its easy to use. Good job devs, keep up the good work.