Hextom: Bulk Product Edit

Very good app! I'm not going to say perfect because there is always some way for innovation, But you will almost always find a way to do what you need to do. Customer service is great too!

Features are good but scammy and poor customer support.
Tried both Hextom Bulk Product Edit and Hextom Image Edit.

Why I said scammy? I downgraded plan and I was still being charged of the monthly fee. I contacted support for this. I was asked the exact date of downgrade. I look up to my emails and I just realized they dont send email confirmation of downgrade. Then they will keep charging you.

Re: Hextom Image Edit - last year I subscribed to their most expensive plan because we have a lot of images in our store. BEWARE, it is NOT working! You need to batch your images per 100 images per batch for it to work, more than that, its not working. I worst part, I figured it out myself. I reached out to support then I was answered by the support named Channel asking me to send images. I sent and then after that, no reply at all, weeks have passed! so I figured out the way to make it work by myself. Poor customer support.

The ability to make bulk edits with this app has greatly improved our workflow and productivity. Have not run into any issues with functionality and edits are done reliably and without errors. If an action is done by accident, it is easy to revert that action.

Only minor gripe is that some times starting a bulk edit can take a bit longer than we like, however with all the benefits this app has provided, it saves way more time than the edit queue times add.

Excellent App!
This app is an essential tool in managing numerous aspects of our store with over 10,000 skus, and we are continually discovering new ways to utilize it. From re-organizing collections to building promotional pricing, the App is quick, accurate and reliable. When we’ve had questions, customer service was quick to respond. Highly recommend!

This App works as stated. It's the only way to go when you need to do bulk editing.. Fairly easy to use.. Thank you!!!

Great App. Does what it says on the box. Saves hours!

FINALLY, an app that does exactly what is advertised AND THEN SOME, without annoying bugs, and endless support tickets. Theis app saved us hundreds of hours of work!!! Thank you HEXTOM ⭐️⭐️⭐️⭐️⭐️

Amazing, reliable. Takes time out of managing a website.

The guy "James" useless. He knew what I needed help with and didn't move forward with the conversation. I requested help, and was sent to an "agent" who then read my issue and just sat there on the other end doing nothing. I wrote, again, what I needed help with, only for him to say "Yeah, I read your message earlier" wow! the brains on this guy! useless. horrible service. get a new agent!

Great App. I use it constantly to maintain and update inventory. Easy to use and understand.