レビュー (2,003)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の7%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2025年2月12日

Hextom, please work with Shopify and give me the ability to restore variants. It's 20+ days to restore based on App issue that deleted variants.

February 2025 App Issue that deletes variants.

I am hopeful in cases like mine with over 100,000 variants and being on 3 sites with Enterprise plan they have more solutions and at least try to reach out to Shopify on my behalf. It was their app that ...

Bella Frye
アメリカ合衆国
アプリの使用期間:約1年
2025年1月1日

At first this app was invaluable. It made huge changes quickly that would have taken days. But the more I used it the more I have these odd side effects. Like variants I never added or have ever used showing up on products I recently made variant changes for and these variants were not showing in on the product in admin or as metafields on the product on even as metafields in settings. It took ...

The Cult Glitter Co.
アメリカ合衆国
アプリの使用期間:4日
2025年2月24日

Doesn't work anymore for me.

Naturally Free
アメリカ合衆国
アプリの使用期間:1年以上
2024年4月22日

Features are good but scammy and poor customer support.
Tried both Hextom Bulk Product Edit and Hextom Image Edit.

Why I said scammy? I downgraded plan and I was still being charged of the monthly fee. I contacted support for this. I was asked the exact date of downgrade. I look up to my emails and I just realized they dont send email confirmation of downgrade. Then they will keep charging you.

...

daintyduvet
アメリカ合衆国
アプリの使用期間:2年以上
Hextomが返信しました 2024年4月30日

Hi Daintyduvet,

We're sincerely sorry for the inconvenience you experienced with our app. We have reviewed your case and have taken steps to ensure that this doesn't happen ...

2024年4月24日

The guy "James" useless. He knew what I needed help with and didn't move forward with the conversation. I requested help, and was sent to an "agent" who then read my issue and just sat there on the other end doing nothing. I wrote, again, what I needed help with, only for him to say "Yeah, I read your message earlier" wow! the brains on this guy! useless. horrible service. get a new agent!

Kapsoura Candles
オーストラリア
アプリの使用期間:5ヶ月
2024年4月22日

Useless app never works! Always glitches terrible support

Cali Tiger
オーストラリア
アプリの使用期間:4年以上
Hextomが返信しました 2024年4月30日

Hello CALI TIGER!

We apologize for the inconvenience you experienced with our app. On April 22nd, we identified an outage and resolved the issue within 30 minutes of ...

2024年6月30日

total crap, not working at all, shame

Beyioon
スロバキア
アプリの使用期間:4日
編集日:2025年2月12日

They have accidentally deleted variants on over 5k of products, don't have revert functionality, and are very sorry for this. 3 sites. 3 reviews. 2 sites affected. February 2025, this glitch still exists.

Stuck unless Shopify can exempt 1k variant limit. Hextom, I'd like a full refund.

Tucey
アメリカ合衆国
アプリの使用期間:4年弱
2022年1月15日

I could not edit more than 20 product and they write you can edit unlimited. But for use it was good

busdeals.ae
アラブ首長国連邦
アプリの使用期間:3年以上
編集日:2020年8月15日

Horrible costumer service. They charged me for a more expensive plan and didn't offer a solution or refund even if they agrees this was their mistake. Stay away!!

Weedipedia
アメリカ合衆国
アプリの使用期間:約2年