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good app But........... expensive and Support Team Very Rude And Not Customer Friendly Beware. Women Named "Sophie" Not Customer Oriented And Very Unhelpful She Had Very Sassy Attitude.
Doesn't work and 0 response on support/mial. I sended multiple emails/messages. Nobody respond. Unforunatly
Hi,
Your latest question was on Friday May 5th, and we have responded on the same day. Also it sounds like you didn't get our earlier response on Tuesday. I'm suspecting that our email response was blocked from your inbox.
Anyways, that problem was very easy to resolve. I have created a task and stopped it from running. It can be used as a template. You can recreate the task as is and run it to achieve what you are looking to do.
Let me know if you have more questions. Please check your spam box, see if help@hextom.com was blocked.
Thanks,
Aaron
so bad app i can not export more than 10 product each time and plan is paid soooooooooooooooooooooo baddddd
Hi,
I noticed that you have upgraded to a paid plan this morning. But then you downgraded to demo plan 20 minutes later. I guess it was not an intended action from your side. If you are still interested in using our app you may upgrade to a paid plan again. I can make sure that we will refund you if there are any additional charges for this billing period. You are welcome to send us a support ticket at help@hextom.com if you have questions.
Thanks,
Aaron @ Hextom Inc.
This app only works about half the time. I can't believe a company would release this kind of trash without fixing the bugs.
The App itself is very useful, well made, easy to use.
But after using it, a bug reverted our ads, and so entire days of work were gone. It happened two time
Customer service couldn't find any way to solve the problem.
so expensive now.... 150 usd for a month ? how can you charge that price ?
I tried to adjust all products with the regular prices to the percent off of the prices. But, the regular prices are still the same. Terrible program.
FUCK! THE DESCRIPTION FEATURE IS A SCAM! THEY NOT DID IT WELL ESPECIALLY THE FEATURE! . THE BOLD/ITALIC/SPACE IS NOT VISIBLY AND NOT WORKING BASTERAD!
I got this app to use for my BFCM sale. While I can get all the sale prices to update, the changes to compare price just make the compare price disappear. I have tried several ways and nothing. Very disappointed in the app.
Great app, easy to use - BUT $10 for 10 edits? Come on. 5 of those were me learning how to use it.
Overpriced. Use GetVela for free instead