Recenze (939)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 90 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
1. říjen 2020

This is our first time using this app and I was worried about setup, but the response was awesome to our questions. Great customer service!! Fast response. Loving the product and it's features.

Axsomville Candle Co.
Spojené státy
Doba používání aplikace: 12 dny
Datum úprav: 12. březen 2020

great app and fast responded customer service. they helped me solve problem right away. and the app is really helpful and provide what i need. I really like it. don't hesitate to install it. it really helps. but better to note it where the code is in clearer instruction.

David Archy
Čína
Doba používání aplikace: 12 dny
17. listopad 2022

We use this app for our budles, works great and easily. Also good service with some styling issues.

Rehab Footwear
Nizozemsko
Doba používání aplikace: 12 dny
Vývojář WebContrive odpověděl 29. listopad 2022

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

9. duben 2022

We unfortunately chose the Thimatic’s Upsell app to sell our a-la-carte product in our store. This is undoubtedly the worst Shopify app available today (we use 33 other apps). So many blunders from the development team. They will randomly take their app offline to work on it without any communication to the client during PEAK ordering hours. The result? A big fat “404 Page not found” error for our valued customers. Total lack of communication among the app developer’s OWN STAFF. One of the team members will say the app is working fine and ask for a meeting for us to simulate the error (despite sending multiple screenshots/recordings to them). After showing the error in real time during the meeting to another team member “Mr. Jack”, he says this error is to be expected since they are working on it! So why call a meeting to show the error is happening? We would have given a negative star rating if there was such a thing.

Abela Online
Spojené arabské emiráty
Doba používání aplikace: 11 měsíci
Datum úprav: 26. květen 2020

What they don't tell you is that if you use this app, you cannot use any discounts. So, you can kiss all of your sales and marketing promotions you have good-bye. Absolutely, worthless if you want to do any other promotions or discounts at the same time.

Ninja Brand Inc
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář WebContrive odpověděl 3. srpen 2019

Hi, Sorry for the problem you faced. Our logic behind Bundle product discount is by creating draft order otherwise you have to create duplicate product for it so in Shopify they are not giving option to add additional discount code in draft order. So please check this and let us know if you have any questions we are happy to assist you. Looking forward to hearing from you.

Thanks and Regards,
Support Team @ Thimatic

16. prosinec 2022

The bundles work great (increased my AOV 4x within days!), what a great app! Best of all I had to reach out to the developers a couple of times for minor glitches (on my end) and they responded immediately with easy-to-understand action items to fix the problem in seconds. I've actually never had such a great experience with app developers, I'm very impressed. Great app!

Mesa de Vida
Spojené státy
Doba používání aplikace: 11 dny
Vývojář WebContrive odpověděl 23. prosinec 2022

Thank you so much for sharing your valuable experience with us, It means a lot to us. 🙂

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat. We are always happy to help you.

Datum úprav: 21. prosinec 2018

Great application with an efficient support team !

They fixed my problem in less than 5 minutes !

Affiche ton brevet
Francie
Doba používání aplikace: 11 dny
3. červen 2019

The support from the developer has been outstanding. More store required a little more help and jack was there every step of the way.

He would email me back immediately and always fix my problem.

Couldn't be happier.

The Cover Collective.
Austrálie
Doba používání aplikace: 11 dny
14. březen 2020

It's a good app.
Quick Response from the Support team.

Arctic Fox India
Indie
Doba používání aplikace: 11 dny
15. listopad 2022

best support I could possibly ask. They solved my issues the same day I wrote them, and I did nothing! they fixed everything for me. I would recommend them to everyone.

LAZY SMILE LAB
Itálie
Doba používání aplikace: 11 dny
Vývojář WebContrive odpověděl 29. listopad 2022

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app.

For further queries, feel free to contact us via our app-in chat or email us at support@webcontrive.com, we are always happy to help you.