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thanks to the support team, very helpful, I recommend it, it has a lot to offer, it's affordable and customizable
I went through about 10 different apps trying to find one that works without messing up inventory, requiring separate part numbers, and so on. This one fit the bill for being able to make bundles of multiple types and allow me the option of when and where to place them.
All of these bundle apps require some kind of wiring. I could not get this app to work with the Parallax theme and many features I could get to work on other themes did not work out well. However, the developer was able to go into our site and set it up completely with our preferred theme. After which, it worked (almost) perfectly.
Glitches have popped up, but the developer responds fairly quickly to deal with them. I have seen cases where prices are doubled, etc., but the developers fixed it within 48 hours.
The only real problem with this app is how it tracks analytics. It creates draft orders for any bundle item. If the customer doesn't buy the item, you are left with a ton of extra draft orders. I have to clean them up daily which is a pain.
The other issue we have, is that we are in the US and the developers are in India. They don't generally respond to E-mail replies. You have to send a note through Shopify to get them to answer and the answers can be somewhat cryptic. The work is good, but the communication is lacking. Because of the minor annoyances and bugs, and the difficulty getting clear support (via E-mail), I knocked off one star. In our case, this is the best current option for our needs.
You can view our implementation here: buplabs.com
Thank you so much for your feedback. It means a lot to us. :) :) :)
We have added the new discount method "Discount Code". If you use that method then draft order will not create.
If you need other help related to our app in the future, please contact us on support@thimatic.com.
Thank you.
Amazing support! Went above and beyond to fix the issue we were having in out store. The app is also great if you want to have a build a box feature.
It works really good. I'd feel that if it had the bundle suggestion on the cart banner it would be perfect!
Amazing app exactly what i needed to get AOV up, great support highly reccomend this app to anyone who is looking to scale
It’s always rewarding to hear kind words. You put a big smile on our faces.
Thank you so much for the great feedback!
For further queries, feel free to contact us via our app-in chat or email us at support@webcontrive.com, we are always happy to help you.
Echt ein tolles Produkt und der Customer Service ist hervorragend. Es wird schnell geantwortet und reagiert.
Vielen Dank für Ihre freundlichen Worte und dafür, dass Sie sich die Zeit genommen haben, Ihre wertvollen Erfahrungen mit uns zu teilen. Es bedeutet uns viel. :)
Kontaktieren Sie uns bei Fragen unter support@webcontrive.com oder über den In-App-Live-Chat. Wir helfen Ihnen gerne weiter.
Thank you. They help me make the app display better on my website so I recommend this app. Now I am trying to write more because it says minimum 100 characters. Ok already now, bye.
We had great service via chat. The app is super easy to use and configure. I recommend it to everyone.
We are grateful for your amazing feedback, we are happy to see that you are enjoying your experience with our app and service!!!
For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.
One of the bests apps in my store! It help me to increase the sells and organize all my discounts and packs
I had a problem with bundle discounts not showing correctly on mini cart and in a meanwhile also location of bundles was changed (in the midst of launching the webstore this was not a good timing). After reaching out to the team via Facebook, issue was fixed literally in 10 minutes! Very effective, I wish I would have known earlier that I can just use Facebook as communication channel! Thank you for the quick support!