Bundle Builder
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We love how flexible this app is because we can build so many different kinds of bundles to provide more purchasing options for our customers. We've also had some very good experiences with their customer support team when we run into challenges.
Thanks for your wonderful feedback! We're so proud of the flexibility our app gives merchants over their purchase options, so we're really pleased you love it as much as we do! If there's anything else you need, feel free to pop us another message and we'll dive straight in. Thanks again, and take care!
Ich verwende die App, um meine Postkarten als Sets zu verkaufen. Das funktioniert sehr gut. Kann sie sehr empfehlen.
Thank you for your review! We're so glad to hear the app is working well for you, and we look forwards to seeing your postcard bundles! If you need any help with the app in the future, please let us know, and the team will be happy to help!
We've been using this app for about 2 years now. Works great, easy to implement and customers on our store can use it really easily. Works well for our offers. We recently changed shopify theme and had a really minor thing show up, button padding leading to slight button text misalignment in the app, and we received really great support. The team got back to me and went over and above, adding in a fix for this. Really appreciated the assistance. Totally recommend.
Thanks for your review! It's always great to see one of our long term customers is still enjoying the app, and we're glad to hear the team were able to sort the button padding for you!
We're always here to help, so if you need anything else, just drop us an email and we'll get right back to you!
We used this app to set up a simple 1, 2, 3, purchase bundle for our customizable letter product. We received tremendous support from the Bundle Builder team to make this work for us, including mini how-to videos using our site, without the need for additional expense related to CSS or customized Template Creator work. Ultimately, the solution we arrived at works very well for us. There's a couple of tweaks we'd love to see, one being a more fully expressed "current product node" expression. The "circle" works, but this could also be paired with a greying down of the previous now unselected node. Currently, this would require CSS work.
Thanks for taking the time to review Bundle Builder - we really appreciate it, and I'm really glad to hear our support team were able to help you whilst you were setting your bundle up! I'll make sure your feedback has been passed over to our development team - in the meantime, if you need anything else at all, our support team will be happy to help!
We LOVED Bundle Builder and it worked great, until we wanted to add subscription services to our site. We set up Recharge for our subscriptions, and now Bundle Builder does not work. It dumps our customer's bundles right at checkout, leading to so much frustration. We are now tasked with finding a new bundle app that can work with Recharge.
Hey there, thank you for leaving us a review - we really value all merchant feedback. Bundle Builder is compatible with most apps & Shopify features, provided that they do not use the draft order functionality - this is because only one app can use this feature at a time, which is unfortunately a Shopify platform limitation that's outside of the app's control. More information on this can be found in our documentation, or feel free to reach out to our support team if you have any questions.
the functionality is great and very user friendly - the support is always on hand to fix any issues we do have
Thank you for your review! We're so glad to hear that you're enjoying using the app, and the team have been able to assist with your queries! If you need anything else, just let us know, and the team will be happy to help!
fantastic customer service! I spoke to Dale R and Adam O on seperate occasions today (01.02.2022) and they both fully answered and resolved my issues regarding text sizes within the app for desktop and mobile.
Thanks so much for taking the time to leave us a review! I'm so glad to hear Adam and Dale were able to assist, and I'll make sure to pass your feedback on to them! If you need anything else, just reach out, and we'll be happy to help again!
After a long search trying many other Bundle apps none allowed me the flexibility to CREATE the variety of Bundles I wanted. Design is fantastic as well offering the customer easy to navigate functions. The support service call answered all other queries I had and more. Best app, can't wait to see what they bring out next.
Wow, thank you so much for your lovely review. We love it when merchants are able to take full advantage of the variety of bundles you can create with Bundle Builder. We wish you every success on your bundling journey - and if you need any further assistance, please don't hesitate to get in touch.
Definitely don't expect a quick response from their customer service if something goes awry with their app and you need immediate tech support. 2 of my best selling bundles stopped working for no reason. I needed it to be fixed immediately since it was costing me potential sales. I messaged them at night, received one unhelpful response in the morning and then nothing else for the rest of the day and night. I ended up having to spend my entire day trying to figure this out on my own because my customers were complaining. Maybe not the best app for US customers. Will be looking at other options.
Hi ChibiJay Shop team, thanks for your feedback, and sorry to hear you've been disappointed with your experience with us. I can see that the team required further information from you in order to investigate the problem you were experiencing with your bundles, as we were unable to replicate it on our end. We understand your frustration with the delay in resolving your issue, and we apologize for the inconvenience this may have caused you.
If there are any outstanding issues that we can work with you to resolve, then please feel free to reach out to us and we'd be more than happy to assist you. We hope to have the opportunity to provide you with a better experience with us moving forwards!
This app helped me & my customers create the bundles needed, all while taking care of the admin stuff like updating the inventory, the discounts and more! Plus the help is super rapid and accurate.
We're so pleased that Bundle Builder helps both you and your customers, thank you for the kind review! Happy bundling!