BuyWhen: Catch Lost Sales

Capture what would make a shopper buy, resolve the blocker, and bring them back to checkout.

BuyWhen captures the exact condition stopping a shopper from buying—such as delivery, stock, fit, compatibility, service, price, or procurement. Each condition stays tied to the product or cart, shopper readiness, deadline, and merchant response. Review what is blocking the purchase, resolve it privately, return the shopper to checkout, and track what happened through order and refund outcome.

• Capture the exact condition that must change before a shopper is ready to buy.
• Keep each condition tied to the product, cart, deadline, and readiness.
• Review stock, delivery, fit, compatibility, service, price, and more.
• Resolve the blocker privately and return the shopper to checkout.
• Track the condition through checkout, order, cancellation, and refund.