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We got a CCPA deletion request and had no idea what to do... this app helped us figure it out. It was easy to use and follow all the steps to make sure the customers data was deleted properly. The dashboard kept track of everything so we had proof to show the customer that they were deleted.
Privacy policy never loaded on to web page. Tried messaging for help and none arrived. It's now been 30 minutes without help.
Thank you for your feedback, after speaking on the phone it looks like your theme footers were not set up correctly, and once you got those fixed up, installing the privacy policy loaded with no issues. We are continuously looking for ways to make the installation process easier for merchants, and appreciate all feedback.
Incredible level of customer support. I unknowingly encountered a backend problem when installing the app which resulted in the error message "we're performing maintenance" every time I tried to access their site thought Shopify. After about a week of receiving the same message, I emailed their customer support to see if there WERE performing maintenance or whether something was wrong with my account. Tim got back to me in a surprisingly short amount of time with details regarding my account and the issue holding me back from accessing the app. With his instruction, I was able to get everything in order and finish setting up my privacy policy. My experience with the actual app itself has also been great! I tried using other legal document builders but almost every option I tried would add additional charges when I selected the options to maintain GDPR, PIPEDA, CCPA, and CalOPPA compliance. Thankfully this app INCLUDES those options with their service ON TOP of allowing you to embed the policy into your site if brand consistency is your thing. Additionally, being able to manage customer data requests directly from the app just pushed this over the top for me. I'm nothing but impressed with Enzuzo and honestly can't recommend them enough. If anything, they've won a customer for life!
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Good application, very good, good guys you are efficient I didn't think I would set everything up so quickly
This app was extremely easy to use and quick to implement. The privacy policy that they automatically created for me was thorough and better than I could've ever done myself. I highly recommend this app!
Very practical and efficient, installed in minutes and ready to go , i strongly recommend it to anyone starting an e commerce
Simple and easy to use! I would recommend this app to everyone using Shopify :) thank you for all the help!
I use this app for the Privacy Policy, Terms of Service and Cookie Banner. All of which were easy to set up. i did have some cookie related questions regarding the banner settings and Tim was great with responding quickly and clarifying some things for me, I highly recommend this app!
It's very easy and simple to set up. I highly recommend them good one services provider for business polices.