Yagi Order Cancellable
- Cena
-
$7 /měsíc. Zkušební verze zdarma.
- Hodnocení
- 5,0 (34)
- Vývojář
- Yagi Software
Galerie propagovaných obrázků
The app allows customer to cancel order and reorder on their own, without contacting support
Order Cancellable app allows customer to easily cancel order, and reorder all the products of an order on their own without having to contact customer support and wait for hours for reply. They can perform order cancel on the order status page, account page or order confirmation email. This would make your customers happier, reduce customer support workload and potentially reduce chargeback should an order didn't get fulfilled on time.
- Let customer cancel order on their own, with one click
- Let customer reorder their previous order items on their own, with one click
- Set cancellation time limit, eg: customer can only cancel within 1 hour of order
- App block available for Thank you / Order Status page (checkout extensibility)
- Use "cannot-cancel" tag to specify products or orders that cannot be cancelled
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Funguje s:
- Pokladna
- Zákaznické účty
- Shopify Flow
- Administrátor Shopify
- Customer Hub
Kategorie
Aktualizace objednávek
Cena
Vyberte si tarif, který nejlépe vyhovuje vašemu podnikání.
Monthly Plan
$7 / měsíc
Funkce
- Allow customers to cancel and reorder
- Email notification when customer cancel
- Set time limit for cancellation
- Checkout Extensibility support
14denní zkušební verze zdarma
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní.
Recenze (34)
- 100 % hodnocení s 5 hvězdami
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0 % hodnocení s 4 hvězdami
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0 % hodnocení s 3 hvězdami
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0 % hodnocení s 2 hvězdami
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0 % hodnocení s 1 hvězdami
App interamente traducibile in italiano. La usiamo da ormai 3 anni, funziona benissimo e in caso di assistesta Axel risolve tutto in pochissimo tempo.
We like the functionality of Yagi Order Cancellable. It just works, and that is a beautiful thing. More than that, the support experience is outstanding. We had a few questions in the beginning and Axel was always quick to respond the information we needed. When we questioned the way the fulfillment blackout was working, Axel contacted us and asked for a detailed explanation of how we would like it to work. Within hours he had made the modifications and we had the functionality we were were seeking. Axel has displayed a level of responsiveness that is rarely seen - he and this product have earned our loyalty and respect.
This app has reduced the workload for our CX team and increased customer satisfaction by enabling the customer to cancel their order on their own if needed. I noticed the app included a "void authorization if order cancelled" action but it wasn't available in Flow. The app developer added it to Flow in less than 24 hours so now we're getting other benefits than just cancelling orders.
Thanks for the quick assistance!
Podpora
Podporu k aplikaci poskytuje Yagi Software.
Zdroje
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
Vývojář
CommonGround, Level 24, Menara Worldwide, 198, Jalan Bukit Bintang, Kuala Lumpur, KUL, 55100, MY
Uvedena
14. leden 2021
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