Canteen ‑ Deposits and Fees

Very slow response times, never fixed our problems with Shopify POS, app is very inconsistent, the deposit and fee rules only work correctly 75% of the time. When they don't, our customers get charged the incorrect amount, causing problems with customers trusting us. We tried for a couple of months to get it to work properly, and it still doesn't.

This app doesn't work. Sometimes it charges the core charge and sometimes it doesn't. Support has been poor and non responsive. They said they would look into it right away but then I never heard back from them, all the while I keep getting orders with no core charge added. Time to look for a different app that will do what this one is supposed to do

Great app for custom fees application
We are using it to collect provincial tax, individual for each product variance

We are using this app for the last 4 years and it is perfect for what we need. Also, when we had some problems, the support always has given us a quick solution!!! I recommen it 100%

The app does what you expect in terms of deposit. The support is world class. No matter if day, night or weekend, you get a real human being to help and even dive into your code.

Responsive customer service, helped us through some early glitches where fees weren't linking correctly. Smooth sailing since then.
Linking different deposits/fees for different sized options cannot be done with product variants. You must create independent products and link deposits/fees to each item.

For our winery that needed to automatically apply tax free bottle deposits, it's really convenient. Rules are easy to create and easy to apply, very straight forward app.

We use this to tie environmental fees to products, overall works well. Had a few issues bit support has been great. Without this our site wouldn't work.

Canteen App has solved our problem of automatically applying deposit fees. A Key feature is that it works on Shopify POS and automatically applies the deposit fee when the product is scanned into the register.

The app does what it says and the developer is fast to respond with good solutions. Several different ways to use the app to help customers.