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This app has been a fantastic way to recover customers after leaving. We have a lot of success with it and I will say their customer support it top notch as well. They really go above and beyond to offer support, that’s very important these days.
We are happy to read that you are satisfied with the results and hope that app will continue to perform on your store.
Thank you so much for the amazing review. All the best.
Abandoned Cart worked well for us and helped us recover a lot in sales. Tech support was fast and friendly.
Thank you so much for the amazing review. We're glad that the team was able to help you. All the best!
Great app and above all great customer support. Many different campaigns possibilities… would definitely recommend this app.
I have been using Abandoned Cart Recovery app for over a year and its helping me with the sales. Great work.
Thank you so much for this great review. We're happy to read that app is helping you to recover the lost sales. Good luck for more sales.
Nice, Sam is helpful. He resolved the issue I encountered.
We recommend the Abandoned Cart Recovery app. It continually does as promised by reaching out to our customers that have left the site and bringing them back to purchase. It allows us to recapture sales that we would have otherwise lost. Some apps need tweaking over time and this one has required very little maintenance. Since set up, it has worked well without causing any other issues on our site.
This review has made our day! Thank you so much for adding the honest review. We are glad that you've been using our app for almost a couple of years and its performing well on your store. Thanks for the recommendation!
We use this app to assist with abandon carts as well as draft orders that customers plan on completing at a later date. The customer service team is top-notch and super helpful. The app also has several other sales features we haven't tried out yet but plan to in the near future.
Thank you so much for this awesome review. Our goal is 100% customer satisfaction and it seems we achieved that goal with you. We hope that our app will help you increase your sales. Good luck!
I was testing the app to use but it will not work for us. We can't translate 100% of the email(s).
There was an abandoned cart with an email address but the app didn't send the recovery email also.
4 days and still no progress. Also they are activating the app without info and people receive emails in different language.
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Our team was actively working on resolving the issue, which required some customization to meet your specific needs. Unfortunately, during this process, the app was uninstalled, and we lost access to your account, which has prevented us from completing the solution.
Our customer support team will reach out to you via email shortly to assist further. Kindly respond to their message or reinstall the app so we can continue working on this for you. We’re committed to resolving this issue and ensuring the app works seamlessly for your store.
Thank you for your patience and understanding.
I left a previous review relating to this app slowing down my website. The customer support was excellent in addressing the issue, and even tried to help further improve our website speed. One word of caution is that if you have multiple apps that have abandoned cart features, there could be an interaction between all the apps that causes website speed issues. Make sure you website is running at the same speed after installing new apps relating to this feature.
Thank you so much for your kind review, Brandon!
We look forward to seeing you as our long term customer.
Servicio de atención al cliente un 10, me han resuelto el problema muy rápido . Recomiendo esta aplicación
We are happy that you liked our support. Hope that the app continues to serve your purpose in the best possible ways!
Thank you a lot!