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Only been using this App a few months and only using the free plan. So far we'rerunning at 45% recovery - very satisfied with the App.
Thank you so much for this great 5-star review. We work hard to meet expectations like yours, and we’re happy to hear that we hit the mark for you.
captured more unknown than actual emails. I tested out my own email and still listed it as unknown. not helpful and it is useless.
We see that the app was uninstalled on 11th March within the trial period and it has recovered some valuable carts for you. Surprisingly, we haven’t received any query related to the issue during that time, until now.
It would be great if you can share more details with us in order to help us resolve it for you. Our support manager is also connecting you via email in this regard.
This app is great. its super easy to use and the 24/7 customer service team are really helpful. highly recommend
Thank you so much for your wonderful feedback. We're glad our team was able to assist you.
I love the functionality of this plugin and their team is amazing, my questions were answered quickly, highly recommend to everyone
Thank you for the amazing review. We are happy that the support team helped you out and hope that app will also help you achieve your goals of recovering abandoned carts.
Pricing is inconsistent... app page says $8.99 but when you upgrade through the app it is $29. Defiantly does not give us much faith in the apps reliability.
We sincerely apologize for the inconvenience. Our support team has tried to reach out to you twice via email but didn't got any response so I am trying to connect with you here.
I have looked at your account details and it seems that you have been using CareCart Free version for about 10 months now.
The issue you experienced was due to legacy package/pricing support feature in CareCart which resulted in showing old package pricing that included VERY high email sending limits, and this effected only few old users of our app. We have rectified it and you should be able to see our current packages from your account.
In case you find any issue or have any questions, please feel free to write back to us on support@carecart.io
This app adds stale looking popups to your store without your permission. And I looked for a good 5 minutes to find a setting to remove it, there was none. Even if there was, it was very hard to find.
Never have I seen an app that adds random stuff to your store without your consent.
Their emails also don't seem to be working properly.
AVOID at all costs
So professional, Sam help me in each step and introduce the app correctly
ottimo servizio clienti ottima assistenza. Quest'app è presente su tutti i nostri siti ecommerce. Luis assistente mi è stato di grande aiuto.
Ross was a great, helped me and broke down everything perfectly.
Finally an app with a reasonable lifetime payment. The monthly paid shopify apps are such a rip off. This app works great and great support. Highly recommend it. (To the team - hope you always keep the lifetime payment option as this puts you way above your competition)
We are grateful for your kind words. Its nice to know that app is performing well and you're happy with the support. Lifetime plan is available for all users to join at anytime. Thank you so much for adding this awesome review and recommending the app. All the best!
