Carro: Collaborative Commerce , Počet recenzí: 177

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 86 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 8 % hodnocení s 1 hvězdami
22. březen 2019

Great user experience and great functionality. I love what Carro offers and I love how easy the team is to access if I have any questions. Great concept, great delivery.

Thread Wallets
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář VYRL odpověděl 4. duben 2019

We're so thankful for your kind words! I’ll make sure to let the team know that Thread Wallets said that the customer service has been on point :)

20. březen 2019

Super helpful, intuitive, and something we're excited to continue to leverage. Set-up was easy, engagement with our influencers is simple, and the cross-platform influencer searching is eye-opening.

We've worked with a few influencers already and they love how easy it is to request products.

Really excited to see what new features get rolled out in the future!

United By Blue
Spojené státy
Doba používání aplikace: Asi 4 roky
Vývojář VYRL odpověděl 4. duben 2019

Thank you so much for leaving such a fabulous review - it’s great to hear that working with influencers through Carro has been seamless for your team!

We’re just as excited for our new features as you are! ;)

Datum úprav: 4. březen 2022

I find this APP functions well, but the process fails. Their messaging system does not work. Some suppliers do not respond while others ship from China directly and they don't reveal this at the start. We expect prompt shipping to our customers and so far, more than half we've connect with have failed. A quick calculation of the "commission" minus Carro's 5% take leaves very little once you consider the cost of marketing, shipping and returns. So, any Supplier offering less than 20% isn't in this for a partnership. Finally, as anyone in the business knows, in order to sell ingestibles (supplements) and topicals, these products need to be covered by insurance. These Supplier would have to specifically add your company to their insurance policy otherwise your company needs additional insurance to cover the liability to sell these products. This is above and beyond typical business insurance. Frankly, this part of the equation is a mess unless you are already in this category.

Edenpure.com
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář VYRL odpověděl 3. březen 2022

Hey there,

First off, thanks for keeping Carro installed and for giving us a chance to help you through the issues you're experiencing.

I've already tried calling you, and I sent you an email to provide further assistance.

Please get back to me so we can help you find the perfect partnerships for your store!

Sincerely,
David

29. květen 2019

The app was working fine and helped you identify all the influencers interacting with your brand crossing data from Shopify, Instagram, Youtube and e-mail database.

However, on May 9th they changed the code and added an extra snippet to our site that was causing slower loading + thousands of 404 errors (one per each pageview). I reached them to complain and to ask for a solution/removal of that code (because if I manually delete it the app installs it back automatically) and they told me that my best solution would be to remove Carro.

So they published a buggy code (in beta testing) into my site, without letting me know in advance or asking for permission, and now they say is not possible to remove it because is a "major component" of the app. What? I used your app to discover influencers for weeks before having that "major component" buggy code installed without permission! It's not necessary and should be 100% optional to have it, since it's a feature not everybody will be using (Influencer Checkout).

Platanomelón
Španělsko
Doba používání aplikace: Více než 3 roky
Vývojář VYRL odpověděl 29. květen 2019

UPDATE: We've released a new version of Carro that has solved this. Thanks! :)

Hello!

We are happy to hear that you've been enjoying our free way to discover influencers that love your brand :).

We are so sorry that your experience has been impacted during the past few weeks.

I would like to work with you directly to fix this issue so that our snippet does not install automatically on your store anymore, and so that you can continue to use Carro the way you want.

We take reviews/feedback from our merchants very seriously, and this is our first review that is less than 5 stars.

I would like to set up a time to talk with you so that we can get this issue behind us. I know that you are based in Europe (we are in California), so I am happy to come in early/stay late in our office so that we can connect directly.

I will reach out via email to coordinate.

Sincerely,
Jason
President and Creator of Carro

3. říjen 2019

This App it's absolutely awesome!!!!!! Everyone works with influencer marketing must have this App!!

PAPERANGPRINT
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář VYRL odpověděl 10. prosinec 2019

Wow, thank you! Love to hear this encouraging feedback - we’re only going to get better from here :)

6. červen 2019

Using Carro has been a game-changer for us at Ursa Major. Especially the product request feature. To date, we've been shipping influencers product from our office. With this feature, our warehouse will be able to take on this time-consuming (but important!) task. The team at Carro (especially Cade) is also super helpful and very fast at providing assistance.

Ursa Major Skincare
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář VYRL odpověděl 20. červen 2019

We are PUMPED you’re using the Product Request feature, so awesome to find out that your warehouse team is saving time + headaches! More exciting stuff to come. :)

20. březen 2019

I was introduced to the Carro app during the beta phase. And I must say I was impressed with the level of growth, integration and ease of use this platform has created. Discovering influencers and finding authenticity is one of the biggest challenges brands face these days during the age of social media. We are bombarded with noise and Carro helps cut through that and builds the trust in one easy spot. Having used the beta and the original framework and seeing where it is now I AM STOKED. This is a huge ad to not only our marketing strategy but brand awareness and the pillars of marketing most start ups face. Do yourself a favor and check this out now!

NeuroGum
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář VYRL odpověděl 4. duben 2019

This review made our day! Thank you for sticking with us through our Beta, and we’re all super excited that you’ve been able to cut through the noise :)

5. srpen 2021

This app is awesome. We have discovered so many talented influencers who have been customers in the past! Such an awesome marketing tool!

Obvi
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář VYRL odpověděl 17. srpen 2021

So happy to hear this! Thanks for using Carro :).

15. únor 2021

Carro is one of the best sales boosting apps we've ever used. We originally installed the app to get more information on our social media influencer base. This has been helpful in forging new partnerships but the real value from our perspective is the retailer marketplace. We have expanded our ranges and generated incremental sales without making any changes to our back office. Carro requires time to get value but there is a lot of value for business owners who take the time to use the app to its fullest potential.

Stylish AF Fitness Co
Spojené království
Doba používání aplikace: Více než 3 roky
Vývojář VYRL odpověděl 15. únor 2021

Thank you! We're so happy that you're generating new sales. :)

Datum úprav: 22. duben 2021

Eli at Carro has been a great help. David is also super to work with. Each time we reach out on the chat, they respond quickly and with good guidance.

Organics Buddy
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář VYRL odpověděl 24. březen 2021

Thank you so much for the review, and so happy you're loving Carro! P.s. I'll make sure David sees this one! :)