Cart2Cart Store Migration App , Počet recenzí: 239
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I have to update my review, this app transferred the products over with the pictures and descriptions. But seems to have caused a lot of issues. Redirects are not proper, titles/descriptions now have utf decoding issues. Pay for the basic features and plan on doing all of the labor intensive stuff by hand.
Thank you for taking the time to leave the review! We work hard to deliver the best experience possible to each customer.
Best regards,
Cart2Cart Team
Buyers beware - they screwed up our migration so badly we had to erase everything and start from scratch. They said they could move our items from Big Commerce to Shopify in less than two weeks and we wasted over a month listening to their excuses for why it wasn't working until finally we had to scrap all their mistakes and do it manually ourselves. We could have saved a lot of time and money by just doing that from the beginning. Stay away from this company.
This product isn't working and they are having me wait 24 hours so they can figure it out as tech support isn't available.
Great customer support for the troubled store. You will need this app when you are migrating from other platform. Well done!
I've used them twice now. The first time was 6+ years ago and I forgot why I should not use them. Both times with HUGE headaches! I will never use again. I migrated almost a month ago, I'm still missing orders as well as many URL redirects were broken, items and URLs had duplicates. I have many upset customers trying to buy off a registry what takes them to a 404 page. All you will ever get is: "I have put the highest priority to this task and ask techs to work on it first thing tomorrow", then you wait, then you will get an email asking for "examples" of the issues, which they already have, but because they are in Russia, it will take 24 hours for you to hear back, if at all, and then it will be with another question, to which they have the answer. Like I said, missing order and still NOTHING from them except . . . the highest priority etc. You never hear from them to even know what the status is. Use another company, or find a guru to do it for you. Save yourself the headache.
Absolutely Awful,
Used this service to minimize my migration work for a Wix store, Migration was painful and required support. This was a fresh Shopify store with no other Apps installed. Then every previous customer emailed a re-confirmation email. Car2Cart store took no responsibility (I didn't email them!) and was incredibly unhelpful, offered no refund. This created twice the amount of work I was trying to avoid.
But I've been offered %50 off the next time I need my workflow ruined...
Hello,
Please, accept out sincere apologies regarding your unpleasant experience with Cart2Cart Store Migration App. We'll do our best to offer you an optimal way of resolving the problem. Feel free to contact us any time.
Regards,
Cart2Cart Team
We chose to have Cart2Cart do the migration for us from our old e-commerce platform to our new Shopify store and they handled all the heavy lifting using this app. They did a great job staying in communication and ultimately we could not have done the migration in the timeline we needed without their help.
This app is NOT USEFUL at all. Its a PAID app, nothing for free. I paid 70$ for migration. And Migration was wrong. I write like 20 mails . I sent screenshots and after a week they dont give me a solution. Variants Photo and Inventory didnt sync.
Hello equipacionsport!
Please, accept our apologies regarding your experience with the Cart2Cart Shopify Migration app. We totally agree that it's not okay when store data is not transferred as promised. Please, message the ID number of your migration to support@shopping-cart.com so that I could prioritize your ticket. I will also pass your case to the migration expert who will research the problem and provide a solution within the next 2 hours.
Thank you for letting us know about your concerns. We are sincerely sorry for the inconveniences you've had.
Great App, Excellent support, would definitely recommend
Everything went smoothly and no problems what so ever . Customer service has been good as well