Cart2Cart Store Migration App

BY FAR THE WORST APP AND THEIR CUSTOMER SERVICE IS INSANELY HORRIBLE!! My import was done incorrectly and their company is located in Ukraine so if you want customer service you have to contact them at like 4-5 AM USA Eastern time and regardless they don't have a tech team that actually knows what they're doing, they have to outsource it somewhere else! If you email them with a question they get back to you 24 hours later, just ridiculous!! I told them I want my money back numerous times and they just won't refund it to me so I have to file a chargeback just like many other people have like I read online... Don't take it from me, just google cart2cart reviews and you'll see how many upset customers there are! I wish I saw all those reviews before I paid my hard earned money that they won't even refund now! DO NOT GO WITH THESE PEOPLE!!

DO NOT WORK WITH THEM! They did our migration halfway through then wouldn't proceed until we gave them a five star rating. They totally blackmailed us. The final results were not ideal. You're better off using piecemeal uploaders to upload all of your orders/customers/products. Use them at your own risk.

Absolutely HORRENDOUS experience.

People if you value your business, your website, your livelihood then stay FAR FAR away from these people.
I paid $259 to transfer my store over from magento to shopify, $259 is alot but im FINE with that if it worked out.

My biggest problem was when there app did not work well with magento even though they claim it does and all my "configurable" products did not transfer.

When i emailed them i did not get responses for 3 days at a time and when i did get responses you can tell they didnt take more then 30 seconds to look into it (or maybe they didnt speak english), meanwhile my entire site was down. After over a week of trying to get them to fix it i had to hire a local web dev local to do it.

I then emailed them thank you for trying but please refund me as i hired a local dev.

They would not refund my $259 for nothing! they said they cannot refund me it is against there policy.

STAY AWAY!, I SHOULD HAVE READ ALL THE OTHER REVIEWS BEFORE GOING WITH THESE PETTY INTERNATIONAL CROOKS.

Horrible experience. They destroyed my formatting during migration. 24 hour support is non-existent, every person tries to shift you to someone else who also won't help you. I had to file a Paypal claim to get my money back. Don't use this service, try somewhere else. They are a joke and I cannot believe Shopify is allowing them to operate.

was not an easy task and was expensive. Many items were missing after the migration and the "tags" and "collections" were completely messed up. It took DAYS to edit the products to get everything right. And there were a bunch of add ons needed so it cost almost $400 and for that price it should have been pretty clean but it wasnt. Needs serious updating. Migrated from Big Commerce to Shopify.

EDIT: SO after trying to update the migration, i tried to use the "insurance" to remigrate. AND IT DELETES ALL OF YOUR WORK!!! DO NOT BUY THE INSURANCE!!!! IT'S WORTHLESS

the worst service ever used. bad import service, it has a lot of problems. the WORST CUSTOMER SERVICE i ever used. using this application is a nightmare, costs are crazy and will give you a lot of problems. you will realize that importing products manually is better.

Horrible experience. Not only did they not complete in time, they imported customer data incorrectly, order data and statuses incorrectly, and when they were asked to fix it, they deleted additional data from our website without informing us, or taking a backup! On top of this after haggling for 3 weeks, they have only given us a 20% refund, and we had to hire someone else to fix the mess that these people made! And this is after buying a support package from Magento to Shopify - and we had < 100 orders, customers, and about 600 products, and from a standard magento store with no customization. They have NO experience with this even though they say they do, as the errors they made were so basic.

I would recommend trying http://litextension.com/shopify-migration.html as atleast have a 30 day money back guarantee.

STAY AWAY FROM THIS APP!!!! Worst customer service I've ever had. They completely ignored what I said and did the exact opposite of what I wanted. Also they never reply in time and when they do reply, like I mentioned before, they just completely ignore your request and try to take your money in every way possible. This app has caused me so much trouble and they never even offer me a solution. Good luck getting your money back if the app doesn't do what you want. You really should read all the negative reviews before you even consider this app.

I have to update my review, this app transferred the products over with the pictures and descriptions. But seems to have caused a lot of issues. Redirects are not proper, titles/descriptions now have utf decoding issues. Pay for the basic features and plan on doing all of the labor intensive stuff by hand.

Buyers beware - they screwed up our migration so badly we had to erase everything and start from scratch. They said they could move our items from Big Commerce to Shopify in less than two weeks and we wasted over a month listening to their excuses for why it wasn't working until finally we had to scrap all their mistakes and do it manually ourselves. We could have saved a lot of time and money by just doing that from the beginning. Stay away from this company.