Channable: Product Data Feeds

Solid application when it work but rather expensive.

Feeds sometimes stop working and it takes them days to react to our messages. There‘s no proactive monitoring from their side.

The damages are huge when feeds don‘t work for 48 hours because prices and quantities are not updated on markerplaces.

The support is way too bad for the amount they charge for the subscription.

The app is definitely limited in some ways and takes a lot of time to get used to, but once ready it runs smoothly. We use it for Shopify and different marketplaces. The support of Channable is really good and they try to give you the best solution. Once there is a problem, it takes a lot of time to find a solution and usually there are a lot of headaches.

Cheap regarding costs and smooth running if everything works but overall a very limited solution.

Channable’s Support Is an Absolute Disaster!

The platform might be excellent when everything runs smoothly, but the moment something goes wrong, their support is beyond terrible.

Considering how critical this system is—responsible for exporting all our feeds to marketplaces, Google and Facebook marketing campaigns—their response times are absolutely unacceptable, downright disgraceful, and meanwhile, you’re losing massive amounts of money—clearly not their concern.

There’s zero escalation in their support at all; it’s all handled by email, and it takes hours between each reply. Seriously, think twice before installing Channable—ask yourself if you’re ready to suffer huge financial losses the moment something stops working, because they sure won’t rush to help.