Channel Sales Chat Bot CRM

Amazing app! Thanks to Channel talk, our customer service became so much easier. Their trackable marketing tools are so useful.

Channel.io is great app to organize your teams and gives good customer analytics. Easy to learn and has good customer service.

An amazing tool to integrate into your Shopify e-commerce and amazing customer service to interact with you step by step on the setup, I hope the support gonna continue.

Channel-io is amazing. I'm still learning more about this app but the marketer, Rebecca, helps and gives us a lot of tips. I really appreciate it! This app keeps trying to listen to customers' voices and reflect their needs to this app which is really great! I would like to thank this Channel Talk app for thinking about it together and considering creating a good effect. Highly recommend!

I really love this app, it’s a great addition to my store. And it allows my staff to assist our customers directly with no hassle. It’s very user friendly!

CS業務の効率化だけでなく、顧客情報の連携によりお客様のご購入履歴や会員登録の有無、どの店舗を利用されているのかなど鮮明に分かるようになったことで、今まで以上にパーソナルな接客が可能になりました。

また、ツール導入後のサポートが手厚く、顧客様満足度を高めるためのツール活用法や好事例もこまめに共有していただけるので、安心して運用出来ます。

Great CRM tool. Segmenting customers is very conveninet. Also, marketing recipes are very helpful with successful examples. Expecting more features integrating with Shopify.

This app is pretty amazing! Robyn was brilliant and helped us with rebranding our business, designing our chat button and with creating marketing campaigns. I would recommend this app over Tidio.

Channel Talk is an amazing app that helped improve our CS and marketing on many levels. The setup was a breeze - very easy to integrate with Shopify. Great customer support team and easy-to-use interface. Thank you!

単なるCS業務の効率化ではなく、顧客と接点を持つこと、接点を持った顧客をファン化すること、そして、顧客との接点をいかに売上向上に繋げるかまでチャット起点で落とし込めるEC運営に必要不可欠なツールだと思います。担当の方もスピーディーにそして丁寧に対応していただけるため安心感を持って活用できます。