レビュー (58)

総合評価
4.5
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の9%は4つ星です
  • 評価の0%は3つ星です
  • 評価の2%は2つ星です
  • 評価の2%は1つ星です
2022年6月8日

Great CRM tool. Segmenting customers is very conveninet. Also, marketing recipes are very helpful with successful examples. Expecting more features integrating with Shopify.

COSRX Official
韓国
アプリの使用期間:約2年
Channel Corp.が返信しました 2022年7月4日

Thank you! We look forward to seeing your business grow, and would love to keep in touch!

2022年11月16日

We have been using channel talk for more than 1 year and our revenue got doubled by using great CS bot system and CRM solution. Strongly recommend this app :)

Wooltari
アメリカ合衆国
アプリの使用期間:約2年
Channel Corp.が返信しました 2022年11月26日

We're very happy to hear we could assist your growth! We hope we can continue to provide even more value to you!

2023年4月10日

This is the best chat app we've used on Shopify, by far. Moreover, the customer service has been impeccable and especially Chris went above and beyond to resolve an issue we had with notifications, which turned out to be a device problem with one of our Android phones. Still, his patience and dedication to customer service shows how seriously this company is to looking after their customers. The service is great, well organised and for our requirements we can't think of anything we'd want more.

Craft Cadence
イギリス
アプリの使用期間:1年以上
Channel Corp.が返信しました 2023年4月17日

Thank you for your review! I'm glad to hear that Chris was able to provide you with the help you needed. We'll do our best to keep up our quality!

2022年8月25日

Channel Talk is an amazing app that helped improve our CS and marketing on many levels. The setup was a breeze - very easy to integrate with Shopify. Great customer support team and easy-to-use interface. Thank you!

꽃마USA
アメリカ合衆国
アプリの使用期間:1年以上
Channel Corp.が返信しました 2022年10月24日

Thank you for your support!

2022年11月11日

Amazing app! Thanks to Channel talk, our customer service became so much easier. Their trackable marketing tools are so useful.

Seoul Mills
アメリカ合衆国
アプリの使用期間:1年以上
Channel Corp.が返信しました 2022年11月26日

So glad to hear you've been having a good experience with us!

2021年7月19日

顧客対応のためにチャネルトークをいれています。
CSのためのツールだけあって、チャネルトーク側からのストアに対するCSも最高な体験です。 高機能がゆえにまだまだ使いこなせていない部分もありますが、積極的に対応とHOWTOを教えてくれる姿勢も◎です。 従量課金制なので規模感に合わせた導入もできると思います。 もしも導入するなら、チャネルトークのために一人専属のスタッフを入れてもいいレベルだと思っています。

Silly by PRESS
日本
アプリの使用期間:1年以上
Channel Corp.が返信しました 2021年7月19日

いつもお世話になっております!チャネルトークCCOの坂本です!
EC事業者さんに対するCSも最高だなんて、嬉しすぎます!従量課金で規模かんに合わせた導入も可能と言っていただき、ありがたいです!

Silly by PRESSさんが初期の頃から、今のように大きなECになるまでご一緒させていただいて本当にみんな喜んでいます!これからもチャネルトークも進化しながら、一緒に伴走していきますよ〜!!

https://sillyby.press/

2023年8月4日

We love this service and especially the team behind it! They have always helped us with any issues and now having direct communication with our customers has led to deeper relationship building and higher overall sales. Definitely recommend!

IISE US
韓国
アプリの使用期間:1年以上
Channel Corp.が返信しました 2023年9月13日

Thank you so much for the wonderful review! We're glad to hear Channel.io is making a difference in the way you interact with your customers.

2022年7月14日

Channel.io has been our most faithful business partner that helped save our time and effort in making it much easier to manage countless customer inquiries Les Plages get daily. It also provide specific marketing recipes tailored for successfully catering to the individual needs of small business owners like myself to be able to take full-on leverage. Not only that, Channel.io's super user-friendly, clean platform interface made us feel comfortable to engage with the tool dailly hassle-free packed with powerful data analystics helping us to grow towards the right path. Highly recommended to all small-business enterprenuers out there.

Les Plages
シンガポール
アプリの使用期間:1年以上
Channel Corp.が返信しました 2022年7月19日

Thank you once again! We're excited to see the progress of Les Plages!

2022年10月21日

Still learning about this tool but so far Channal.io is pretty amazing! I've only been using this service for a while, but I'm seeing better results than I expected, and I think I can get even better results in the future. Especially the individual training was very helpful in the initial setting.

banustory
アメリカ合衆国
アプリの使用期間:約1年
Channel Corp.が返信しました 2022年10月24日

Thank you for the continued support! If you need any help moving forward, please let us know!

2021年12月9日

This is my second time around using this app. The first time I initially installed this app I was quite overwhelmed and clueless and to how to navigate and integrate this app on my Shopify store. Most of the instructions weren't in English, there was no tutorial and I didn't have the time to go through and understand how it worked. I needed a customer service/chatbot that just worked. One the second time around I installed this app and immediately Robyn from Channel.io reach out to me and guide me in the setting up, and getting my team more acquainted with channel.io. Now I have to say I love and enjoy this product and I highly recommend this app. It is beyond awesome.

Adorable Cute Plushies
アメリカ合衆国
アプリの使用期間:約1年
Channel Corp.が返信しました 2021年12月26日

Thanks a lot for the 5 stars! We will let Robyn know that she did an amazing job :) We are actually trying to make more videos in English on youtube. We understand that user guides are crucial for most businesses, and that is why we are working hard to make it as soon as possible. Hopefully, once contents are added, we will be able to understand more on our features on marketing too ❤️