Channel Sales Chat Bot CRM
- Cena
-
Bezplatná instalace. Zkušební verze zdarma.
- Hodnocení
- 4,5 (58)
- Vývojář
- Channel Corp.
Galerie propagovaných obrázků
Your trusted sales concierge designed to boost sales and LTV through your existing customers.
Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform.
- Sales Concierge - identify and nurture key customers.
- Unlimited Live Chat & Team Chat - quality customer support
- AI Agent ALF - resolve repetitive inquiries with AI and convert customers
- Team Messenger - communicate with your teammates anywhere in the world
- Marketing & Chatbots - unlimited chatbot messages, customizations and automation
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Funguje s:
Instagram, Line, KakaoTalk, Slack, Email, ZapierKategorie
Všechny funkce
Posílání zpráv v reálném čase
- AI chatovací boty
- Živý chat
- E-mailový chat
- Videohovory
Automatizované odpovědi
- Nejčastější dotazy
- Pozdravy
- Doporučené produkty
- Rychlé odpovědi
- Upozornění pro dopravu
- Aktualizace objednávek
Přizpůsobení
- Barva a písmo
- Emoji a nálepky
- Okno chatu
- Otevírací doba
- Uvítací zprávy
- Tlačítka chatu
- Označování štítky
- Přiřazení chatu
- Toky chatu
- Avatar agenta
Kanály
- Živý chat
- Chatovací bot
- Samoobslužné
- Centrum nápovědy
- Nejčastější dotazy
Automatizace pracovního postupu
- Automatické odpovídání
- Šablony odpovědí
- Odpovědi pomocí AI
- Prodej vstupenek
- Sjednocená schránka
- Automatické přiřazení
- Spouštěče založené na pravidlech
- Označování štítky
- Sledování objednávek
- Notifikace pro zákazníky
- Průzkumy zpětné vazby
- Více jazyků
- Analytika
- Výkazy
Posílání zpráv v reálném čase
Automatizované odpovědi
Přizpůsobení
Kanály
Automatizace pracovního postupu
Cena
Partner Channel Corp. může samostatně fakturovat externí poplatky, které se neobjeví na vaší faktuře Shopify. Zjistit více
Free Plan
Bezplatná instalace
additional SMS text charges may apply when using the marketing feature
- Unlimited customer live chat
- Unlimited team chat
- Integrations with Zapier, Email, Instagram, Slack, etc.
- Custom chat widget
Early Stage
$36 / měsíc
nebo $324/rok s úsporou 25 %
additional SMS text charges may apply when using the marketing feature
- 1,000 profiles
- 5 basic seats
- 2 operator seats
- (add more as needed)
- Everything on the Free Plan
- Add-ons:
- Chatbot
- CRM
- Analytics
- Marketing
14denní zkušební verze zdarma
Growth
$96 / měsíc
nebo $864/rok s úsporou 25 %
additional SMS text charges may apply when using the marketing feature
- 3,000 customer profiles
- 5 basic seats
- 1 operator seat
- (add unlimited)
- Everything on the Free Plan
- Add-ons:
- Chatbot
- CRM
- Analytics
14denní zkušební verze zdarma
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti
Recenze (58)
This app is such a life saver!!! We have tried many different live chat app, such as Zendesk and Facebook Messenger, but Channel.io beats all of them by far.
- Here's the pros :
1. Beautiful and easy to use user interface
2. Free plan is available -> unlimited on site live chats
3. Desktop and mobile dashboard app available
4. If your target is Asian market, than it might be very useful because it allows connection with Line and Kakaotalk.
5. Through the paid plan, you can set up marketing pop up messages beautifully. It encourages more people to click on the message, and you can specify your target customers to show each messages to.
6. Interactive chat-bot. It's easy to set up different support-bot for customers most asked question. For example, we set up one regarding general FAQ, and another one specifically for product questions. The click rate for these are very high!
6. Super duper supportive and quick support!!! Thank you Bora ❤️
- Things to improve:
1. This app is based in Korea, so currently some of its material are still not quite well translated. However personally I don't think it hinders the use of the app at all. Though a more thorough English guide would certainly be great!
2. Would love to see Whatsapp and Facebook Messenger be added!
Hello Seoulish team, thank you always for your kind feedback! :)
We'll work harder to improve our service!
We've recently added Instagram DM integration, so make sure to integrate it to centralize your inquiries in Channel.io! ❤️
初めてお問い合わせ用のツールを使用いたしましたが、マニュアルがなくても使いこなせるようなわかりやすい仕様で導入しやすく、またこのアプリひとつでお問い合わせ対応ができるのはもちろん、顧客管理等様々な機能が充実しておりCSの運用に大きく貢献していただいております。
チャット形式で気軽にお問い合わせいただけるので、ECではありますがお客様との距離感が近く感じられる気がします。
今後のアップデートでより進化していくチャネルトークをとても楽しみにしております。
L'Orさん、いつもお世話になっております！チャネルトークCCOの坂本です！
お問い合わせ以外にも、CRMなども大活用していただいているのもとても嬉しいです...!! 🙈 ECでも親近感をお客様を感じていただけているとのこと、私たちも嬉しい限りです！これからも引き続き伴走していきますので、よろしくお願いいたします！👏🎉💕
https://l-or.jp/
This app is a great marketing/business tool to use. Once you get to know the app, it is very easy to use and there are many ways to uplift your sales. I recommend Channel.io!
Thank you for your review! If you need any help or suggestions please feel free to contact us any time!
We have been using channel talk for more than 1 year and our revenue got doubled by using great CS bot system and CRM solution. Strongly recommend this app :)
We're very happy to hear we could assist your growth! We hope we can continue to provide even more value to you!
This is the best chat app we've used on Shopify, by far. Moreover, the customer service has been impeccable and especially Chris went above and beyond to resolve an issue we had with notifications, which turned out to be a device problem with one of our Android phones. Still, his patience and dedication to customer service shows how seriously this company is to looking after their customers. The service is great, well organised and for our requirements we can't think of anything we'd want more.
Thank you for your review! I'm glad to hear that Chris was able to provide you with the help you needed. We'll do our best to keep up our quality!
Podpora
Partner Channel Corp. může zodpovědět všechny otázky k aplikaci Channel Sales Chat Bot CRM.
Vývojář
5F Tokyu Yotsuya Building 6-6 Kojimachi, Chiyoda-ku, JP-13, 102-0083, JP
Zdroje
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
Uvedena
7. červen 2021
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