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Respone to Vendor Statement:
The rebuttal is exactly demonstrative of the problem. They cherry picked the facts to argue but they skipped the important facts.
1. Alroy determined it couldn't be done and emailed us the message. Then their own team called to argue he was wrong and a labor intensive work around with manual spreadsheet updates 12 times a day could be done... uhm no thank you. Our ...
Hello Jon,
We are sorry to hear about your experience. Per your query, we have shared the complete day to day series of events for the past 21 days in the section below.
...
App does not work.
Customer service is terrible.
Sharing private data required when you install the app to try.
Waste of Time !
Dear DaRoAn,
We are sincerely sorry to hear about your experience.
As we know your requirement is to utilize Shopify Private App, and not utilize our active Shopify Public ...
Spent around a year and while the goal was 3 marketplaces, we never got Amazon listed correctly. Spent all our time fixing bugs, and the software did not work as we were sold. And since we left ChannelSale, all our barcodes were removed on their way out. That was so kind of them.
Dear Seller,
We are sorry to hear about your experience. We await your response to the earlier shared resolutions, and offer free priority support till your setup milestones ...
ChannelSale organizational failures that has led to this review. This service has been a waste of our time, has damaged our seller statuses on channels and caused lost sales and reputation damage. For those considering, be advised this was our experience with ChannelSale after one month of attempting to work with them. Our #1 goal was Amazon listing (the most challenging of our channels) with ...
Dear,
We are sorry to hear about your experience with us. We assure you to handle your queries in the best possible way.
After receiving your email and review, our senior ...
I tried a couple of times to install the app but each time i got an error. after subscribing i jsut get error:
Object moved
Object moved to here.
Done
Dear Kijo,
We apologize for the inconvenience, this temporary occurred issue is resolved. We are already communicating via email with you on this same matter, as follows:
We ...
After 5 weeks of testing still problems, they charge me also during the trial period,
Dear Antonio,
At earlier time you posted this review, the option to post our reply here wasn't available from Shopify, hence we are filling in here now per same reply as was ...
30-day trial does not include anything to test the integration. Everything needs to be done manually on their end. You cannot publish anything without them setting it up on their end, even the feed to load your Shopify items, and even that did not load all items; did not load pictures of attributes. Instead of setting up the feeds they constantly requesting a meeting and saying that you cannot ...
Dear Seller,
We are sorry to hear about your experience. We have earlier communicated with you the Free Trial plan includes posting live sample listings on any "1 marketplace ...
Not at all as described. Feels a little dirty.
Wasted my time here - There prices and descriptions do not match what they actually say.
Sorry for the confusion. The $42 monthly plan you were inquiring about is discounted when opting for yearly billing, same plan for monthly billing is $51, exactly as listed ...
They try to sucker you in with $51/month then tell you that it's $249+/month. Don't waste your time.
Greetings,
Sorry for any misunderstanding. Kindly check we have shared our pricing plans on the introduction email and the same is published on our Shopify App listing page ...
way to expensive. not worth the time and money spending on this.
Thank you for your review. Sorry to know your incomplete experience. Kindly note, ChannelSale app services starting at $249 per month with no setup fees or long term ...