Recenze (237)
Zpřesnit
-
Podle hodnocení
They really work hard to solve your chargebacks!
Chargeflow has been extremely helpful navigating fraudulent chargebacks for our small shop. If you are looking for a fair price and a company that will have your back every step of the way to resolving chargeback issues look no further than Chargeflow.
Mariane from Chargeflow was super attentive, super responsive and did her best to try and reverse a chargeback for me.
Through no fault of her own, nor the app's, I appear set to lose a chargeback case for around $575....as it appears as though without my knowledge, the card was fraudulently used.
So the big banks, still make their money with their $25 Chargeback fee on top of my basically stolen goods.....you would think the banks would have insurance to protect the retailer, who is supplying the goods with a card authorised by the banks in good faith, but not in this world.
Their customer support is amazing. They help you really well. One of the customer support agents Maria did a fabulous job in helping me out and explaining how this works. Thank you so much Maria! I love chargeflow's support team. Their response time is really quick.
I'm currently dealing with chargeback problems, and Chargeflow has been a huge help. The onboarding with Juda was really reassuring, and the team is actively supporting me through this process. Highly recommend for anyone needing reliable assistance!
Great application and company highly recommend
I have spoken to Chargeflow Chat Support Agent, Cassandra. She did a good job explaining to me all my queries and allaying my fear and concerns about accessing to personal datas in my store. This Chargeflow is introduced by a Youtuber, which I have trust in his recommendation. At least, after today's conversation with Cassandra, I have a better understanding of how their system works.
Also, thanks to Mariane from Chargeflow, who has also assisted in clarifying some queries of mine.
The customer support is amazing. Detailed explanations, willingness to help. Thank you so much! Maria is the best!
Happy with assistance received in resolving an issue I had
The team is fantastic and super kind. Knowledgeable and makes time for us to understand our business and take care of us as a small business.
The price is very reasonable and Chargeflow understand our priorities and work with us fantastically to stop fraud and false chargebacks.
Highly recommend the team here. Thankyou for all you do for us.