Let visitors reach you easily
Chat is the preferred way for online shoppers to contact a brand. Answer questions and make recommendations for a better shopping experience
Turn visitors into customers
Visitors who chat with a brand are significantly more likely to make a purchase. Turn more visitors into customers through live chat
Works with Shopify Ping
Manage your messages with Shopify Ping, a free iOS app. Access your store and send products, discounts, and new orders directly in the chat
NOTE: Shopify Chat requires an iOS device. Messages are managed in Shopify Ping which is currently only available for iPhone or iPad.
Shopify Chat is a free sales channel made by Shopify that gives your visitors a seamless way to contact you. Effortlessly setup and customize a chat button that will appear on your online store.
Chat with visitors as they browse products on your store and consider making a purchase. Answer questions, make product recommendations, and improve your chances of making a sale.
Messages show up inside Shopify Ping, a free iOS app. Ping lets you send products, discounts, and new orders right inside your conversations with only a few taps.
With Ping and Shopify Chat you can:
- Add and customize a Chat button on your online store
- Respond to inquiries in real-time using Shopify Ping
- Send products, discounts, and new orders in chat
- Track Shopify sales using your sales channel overview and Analytics pages
- To use Shopify Chat you must have an online store
- Shopify Ping must be installed on an iOS device to receive and respond to messages
Overall this apps is great. And I will giving 5 star if this app allow send images through the chat
It's unfortunate that this can only be used on my phone... I have multiple support representatives that work at a desk... I want to have them on the computer typing their responses not staring at their phone the entire time.
I am really sorry to say its not working . And Even you are avoiding to fix this app when we need this types of app for our store. Please fix this asap. Thank you