レビュー (4,686)

総合評価
4.7
評価レベルごとの件数
  • 評価の79%は5つ星です
  • 評価の14%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2025年4月29日

Really helpful for live chatting with customers in need of help. I've used this app for several years and always get chats that turn into sales. I think making contact super easy for customers really helps them trust our site.

Charmed Creations LLC
アメリカ合衆国
アプリの使用期間:約5年
2025年4月28日

It's great that you can search your messages now, that wasn't always the case and presented a major issue. One thing that is a bit confusing is that notifications sometimes go to my personal email and sometimes show up in the Shopify mail, it makes it difficult to find messages at times since searches don't bring up the email.
It would also be great to have the possibility to have a link to all correspondence in the order itself, this would make it a lot quicker to access and avoid confusion.

Angioletti Designs
アメリカ合衆国
アプリの使用期間:約3年
2025年5月12日

This is a good app, many customers contact through it. It makes it easy to guide them. There is also a lot of potential for sales to increase on the online store.
AJN Books

AJN BOOKS
パキスタン
アプリの使用期間:約2年
2025年7月7日

Spam message conversation was identified as spam and moved to Blocked instantly . That is smart and best way to get those spammers who do not let us run our business

Fans.Of Fans
イギリス
アプリの使用期間:5ヶ月
2025年5月19日

Best Free Chat Support App

Shopify Inbox is the best customer support and AI chat app I’ve used. It’s completely free and perfect for website owners. Easy to set up, helps engage customers in real-time, and boosts sales. The support experience is smooth and professional—highly recommended!

PATOYS
インド
アプリの使用期間:2年弱
2025年7月5日

Works good mostly only issue is that every time a customer sends a reply it shows up as a separate email rather than just in the same thread wich is kind of bad

JB Holstermods
アメリカ合衆国
アプリの使用期間:6ヶ月
2025年5月22日

I like the fact that the App knows when it's a Spam email and adjusts accordingly to keep my Store safe from those who want to try and do financial harm.

I also like the fact that the Shopify Platform is a one-stop shop for all my needs to make the maneuverings that make it much better easier and faster.

petsafetycare.com
アメリカ合衆国
アプリの使用期間:3ヶ月
2025年6月20日

The app is super informative and integrates well with my email list. I could engage with my subscribers instantly, which was a big plus.

Niecy Frazier Inc.
アメリカ合衆国
アプリの使用期間:7ヶ月
2025年5月8日

I love that this allows me to work from my phone so easily to manage support chats.

I really wish that we would be allowed to have quick replies with more than 350 characters. I have a lot of support questions that could use much longer responses that are pre-filled, but i have to go to my customer support system & copy the responses to bring over, which takes some time.

I also wish that we could see which instant answers caused sales to happen, so we had a better grasp on which instant answers to keep and what to else to test!

halfpricedmacs
アメリカ合衆国
アプリの使用期間:2年以上
2025年7月3日

Intuitive app and I like the suggested replies which make the process more efficient by reducing time spent on this.

Circle One Surf
イギリス
アプリの使用期間:1年以上