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Supercharge social media sales and customer support with AI and 24/7 coverage from US-based experts
As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help.
- Connect your existing helpdesk, ecommerce tools, and social channels
- Answer customer questions across social media, email, chat, and SMS
- Provide 24/7 support, including weekends and holidays, with on-demand agents
- Scale 1:1 customer engagement without needing to hire and train new team members
- Increase conversions and achieve high CSAT with zero additional effort
- Důležité informace
- Použití přímo v prostředí administrátora Shopify
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Funguje s:
Gorgias, Zendesk, Salesforce, Attentive, TikTok, InstagramKategorie
Kanály
Automatizace pracovního postupu
Cena
Free 2-week pilot
Zdarma
- 2 weeks free
- Launch support
- Zero setup fee
- Facebook, Instagram, Email
Proactive outreach
$900 / měsíc
- Send 1:1 outbound messages
- Starting at 600 engagements per month
- TikTok, YouTube, Reddit, X (Twitter), Email, SMS
14denní zkušební verze zdarma
On-demand support
$1,000 / měsíc
- 24/7 support
- Starting at 400 tickets solved per month
- Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat
14denní zkušební verze zdarma
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti
Recenze (16)
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Our experience with Chatdesk has been fantastic. The service has been exceptional, and the results are absolutely exceptional. I really recommend Chatdesk to anyone looking to enhance their customer experience and expand the opportunity for revenue in a real, easy to use way. Adding them to our suite of apps has been instrumental in our recent success.
We have had great success with Chatdesk. Our ROI is beyond anything we could have projected. Highly recommend.
Chatdesk has been invaluable as we scale our business. Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice.
The Chatdesk team is an absolute dream to work with! They were quick to learn our processes and protocols and made an impact with our support tickets on day one. Chatdesk is a lifeline for high volume times like holidays and sale periods. Highly recommend!
Chatdesk has been a great partner for us. They’ve proven to help increase our organic social revenue MoM by driving conversions with best in class customer service.
Podpora
Partner Chatdesk může zodpovědět všechny otázky k aplikaci Chatdesk: 24/7 Support.
Vývojář
Zdroje
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
Uvedena
17. červen 2020
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