Whatsapp for Customer Service

Support Your Customers & Close More Sales via Whatsapp Chats

$9.99 / měsíc. 7denní bezplatná zkouška. Mohou být účtovány další poplatky.

WhatsApp Chats and More

Provide quick & easy customer support service via WhatsApp.

Respond Shoppers Quickly

Be there for your customers in their favorite channel.

Know Your Store

See which pages are the most clicked and your most busy hours.

Whatsapp for Customer Service

Whatsapp for Customer Service

Type your Whatsapp number and start answering your customers.

Chat Inbox is a unified customer service chat solution that allows you to support your customers and answer their questions over Whatsapp.

Powerful Features

  • Orders: Order details and timeline
  • Customers: Customer name and previous orders in Whatsapp chat
  • Performance reports: Detailed agent and button performance reports
  • Dashboards: Powerful agent and admin dashboards with charts
  • Customer support: Use labels, notes and reminders
  • Easy to use: Transfer, close/open chats. Send/receive audio and images
  • Chat auto-assign: Alghorithms like most waiting, random etc. with auto messages
  • Libraries: Use company wide text, image and file libraries
  • Multiline: Add different Whatsapp lines for your stores
  • Privacy: Hiding phone numbers is available

Why Chat Inbox?

  • Your customer's data, orders, conversations and support functions in a single panel
  • Powerful and complete chat app with advanced features
  • See customer information and orders without leaving your chat panel
  • Colorful design
  • Easy install and simple configuration
  • Easy licensing and onboarding
  • WhatsApp Business API support with unlimited messages and contacts

Chat Button Features

  • Unlimited: WhatsApp Live Chat Button with unlimited chats
  • Quick Install: Start using in minutes, and can be configured to match your store style
  • Always Open: Works on desktops, tablets and mobile devices.
  • Multiple Agents: Add more WhatsApp numbers and agents as you grow
  • Online-Offline: Let customers know that you are ready to talk
  • Chat Analytics: You can see how many clicks today, this week etc. Also, pages with most clicks

Integrováno s

  • WhatsApp
  • WooCommerce
  • ZOHO
Whatsapp for Customer Service

Whatsapp for Customer Service

Type your Whatsapp number and start answering your customers.

Chat Inbox is a unified customer service chat solution that allows you to support your customers and answer their questions over Whatsapp.

Powerful Features

  • Orders: Order details and timeline
  • Customers: Customer name and previous orders in Whatsapp chat
  • Performance reports: Detailed agent and button performance reports
  • Dashboards: Powerful agent and admin dashboards with charts
  • Customer support: Use labels, notes and reminders
  • Easy to use: Transfer, close/open chats. Send/receive audio and images
  • Chat auto-assign: Alghorithms like most waiting, random etc. with auto messages
  • Libraries: Use company wide text, image and file libraries
  • Multiline: Add different Whatsapp lines for your stores
  • Privacy: Hiding phone numbers is available

Why Chat Inbox?

  • Your customer's data, orders, conversations and support functions in a single panel
  • Powerful and complete chat app with advanced features
  • See customer information and orders without leaving your chat panel
  • Colorful design
  • Easy install and simple configuration
  • Easy licensing and onboarding
  • WhatsApp Business API support with unlimited messages and contacts

Chat Button Features

  • Unlimited: WhatsApp Live Chat Button with unlimited chats
  • Quick Install: Start using in minutes, and can be configured to match your store style
  • Always Open: Works on desktops, tablets and mobile devices.
  • Multiple Agents: Add more WhatsApp numbers and agents as you grow
  • Online-Offline: Let customers know that you are ready to talk
  • Chat Analytics: You can see how many clicks today, this week etc. Also, pages with most clicks

Integrováno s

  • WhatsApp
  • WooCommerce
  • ZOHO

Nacenění 7denní bezplatná zkouška

Basic Plan

$9.99/měsíc

Supports 1 team members. $9.99/month for additional users

  • Multi Agents
  • Custom Fields
  • Basic Ticketing
  • Labels, Libraries & Notes
  • See Customers & Orders in Chat
  • Agent & Chat Performance
  • WhatsApp Button

* Všechny poplatky jsou fakturovány v USD.
** Opakované platby, včetně měsíčních poplatků nebo poplatků za použití, se fakturují jednou za 30 dnů.

Recenze

3.1 z pěti hvězd

Celkové hodnocení odráží aktuální stav aplikace. Zahrnuje všechny recenze aplikací, ale upřednostňuje ty nejnovější.

  • 5 z pěti hvězd
    67 % hodnocení má hodnotu 5 hvězdy
  • 4 z pěti hvězd
    0 % hodnocení má hodnotu 4 hvězdy
    0
  • 3 z pěti hvězd
    0 % hodnocení má hodnotu 3 hvězdy
    0
  • 2 z pěti hvězd
    0 % hodnocení má hodnotu 2 hvězdy
    0
  • 1 z pěti hvězd
    33 % hodnocení má hodnotu 1 hvězdy

Tienda Johndog

Pésima app, se reinicia a cada momento y no permite trabajar. Desepcionante ver que no realicen pruebas permanentes sobre el funcionamiento de las apps

Odpověď vývojáře

6. leden 2022

Thank you for your review and sorry to hear that.

The issue you experienced is easily solved by contacting us. We are using the same phone number you entered for store contact. Sometimes this number having problems (country codes, '+' sings etc.)

Can you please reach us vie email or our whatsapp line. So we can make it work together.

Gracias por su comentario y lamento escuchar eso.

El problema que experimentó se resuelve fácilmente comunicándose con nosotros. Estamos usando el mismo número de teléfono que ingresó para el contacto de la tienda. A veces, este número tiene problemas (códigos de país, '+' canta, etc.)

¿Puede comunicarse con nosotros a través del correo electrónico o nuestra línea de whatsapp? Para que podamos hacerlo funcionar juntos.

El Rastro de la Piel

I'm very very happy with this app. If you use Whatsapp to comunicate with your customers, this is an app you MUST have in your Shopify. Also, the support team is Amazing. Congratulations by this work!! - Estoy muy muy contento con esta app. Si usas Whatsapp para comunicarte con tus clientes, esta app no puede faltar en tu Shopify. Además, el equipo de soporte es increíble. Enhorabuena por vuestro trabajo!!

Odpověď vývojáře

18. březen 2021

Thank you! We're glad you to hear you're enjoying Chat inbox.
¡Gracias! Nos alegra saber que está disfrutando de Chat inbox.

Miyu Istanbul

Perfect Whatsapp automation tool.
1- Automated Team Routing
2- Excellent UI which makes things smoother.
3- Most Notably friendly team, who responds promptly.
and many more features. What more could it be? Use it. It's a tremendous application. Thanks.

Odpověď vývojáře

14. březen 2021

Thank you for your review and feedback.

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