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I use this app in my shopify store. It is great! I just wish that the realtime visitor list was on the free option. Right now I don't need anything else until I can start making money in the store. Other than that it is everything I need
I enjoy using Chatra it has helped my store www.Barewithmeboutique.com so much. I like the my customers can ask questions and get the answers they are looking for in a timely manner.
Great app. It works really well. The one thing I really hate about it I can't remove their branding even on a paid app. Really bad implementation.
Chatra has increased sales and conversions of our business. They offer some great features such as live visitors on the site. Very easy to use and implement. 5 stars!!
So far so good. Keeps customers happily engaged. Increased sales immediately. Easy set up. Great customer service. What more could you ask for from a chat app. Highly recommend.
In my online store, The software works fine and is efficient. I recommend using it. We sell Rustic Style lamps.@https://theseventies.myshopify.com
After we started using Chatra our team has seen an increase in customer satisfaction. We have a better understanding of what the customers needs and wants. The direct chat with them has changed how our business moves forward .
Just downloaded and REALLY HAPPY with it - can't believe I am getting this for free. Honestly, I would pay for it!!! I think the most important to feature to know about the app is it can show you how must customers are on your site in real time, and which pages your customers are on too!!! This helps tremendously with the chat. It also allows customers to leave a message if you're offline. My only suggestion is the app assigns customers really weird names like "Exotic Peru" or Blue Kid or other weird names - altho I've got an email with instructions on to switch this. I simply wish my customers were referred to as User 1, User 2, etc. - rather than assigned really weird names that makes it feel like spam or illegitimate users :(
I was looking for a chat app for my store that was light-weight and had a mobile app so I could talk to visitors wherever I was.
This app is amazing; the developers listen to customers and seem really eager to make store-owners happy. The chat box is non-intrusive and has a lot of customization options and trigger-events.
I'm even more over the moon as my first chat I had already converted to a sale :)
Tried out a few live chat apps before finding this one and honestly this is the best one so far! Love how easy to use and simple it is. It also doesn't cut out on you!! Check us out at www.ycddiscounts.com to see how we use this!!