Chatra — Live Chat & Chatbot

Chatra is a wonderful way to interact with your new and existing customers. I love the mini chat and the mobile app that alerts me when someone inquires.

Very good Live chat app on http://www.RandomSwag.com ! Sure I've tried other live chat apps also worked well but with Chatra you also get a phone app that actually works!

Simply brilliant. Easy to set up and really works. I love that you can see what the user is typing before they press send so that you can prepare your response.
Brilliant feature that allows you to see who is online and what page they are on so you can start a chat.

This app really helped me when I first launched my website. I was able to take swift action to fix the glitches that were discovered when the first few customers tried to place their orders.

I love that you can integrate with Messenger Chat making it easy to have one place to manage all communication.

Having a chat feature installed for any launch is vital to ensure you are readily available for customers to ask questions but also to be alerted of any issues with the site. It helps you stay on top of things and avoid having frustrated customers.

Great app and a must-have!!

goooooooooooooooooooooooooooooooooooooooooooooood

I really like this app. It has the same features as some of the other chat offerings available but for a much more reasonable investment. I like how I can use it on my Shopify store as well on another ecommerce store not on Shopify.

The Live Chat of Chatra is really good. Visitor use to like to click it to contact us. The Chabot and other features I did not tried, but I was surprised how well the chat worked.

Chatra changed the game for us. Easy to use & makes communicating with customers so much faster and easier.

Thre is no free plan as it's mentioned when we register. After 14 days they start to harass you with emails to upgrade and for review then they block access to the online list. The biggest lie is that they show you a list of supposedly online visitors from everywhere in the world and tell you if you want to unlock and chat with them you need to upgrade. I checked my account and no one was online in real time. I give one star because the system forced me to give at least one if not zero stars. I deleted the App. it does not worth with lies.

This app has really great features..I paid for the subscription-I really liked the information the app provided about live customers (location, IP, pages they were on) The whole point is so that you could interact with live shoppers- try to recover abandoned carts- etc..However, this app is so inconsistent with being able to identify when a customer is live on your website I couldn't take it anymore. I reached out to customer service twice about but all they can say is it's their "alogorithms"? That is completely unacceptable answer esp. since I am paying $19/mo for this feature! To give you an example-One time I had over 59 live customers and Chatra only notified me of 8-10 in an entire give day. 2 had abandoned carts which I was not able to address live with the customer because Chatra did not even notify me of anyone being on my website!?? This happens daily. I just got so fed up with it. Also, the desktop and mobile do not communicate properly-one says there is someone online -they other says no one is online..What the? This app could really be awesome! Chatra..get your alogorthim fixed and I will come back. For now, not worth the money for an app that does not live up to its claims.