Avaliações (653)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
27 de setembro de 2018

This app is so easy to use and to set up! I love how I can manage my hours and have customized messages as to show customers when i'm live and when I'm offline.

Studio East6
Estados Unidos
Almost 4 years usando a aplicação
8 de agosto de 2017

The best Live Chat app I've found. Instantly get messages from people visiting your store and can use the app on your phone to communicate with them.

Also have some useful upgrade features if you have decent traffic to justify it.

RARR Sportswear
www.rarr.com

Rarr
Estados Unidos
Over 3 years usando a aplicação
4 de dezembro de 2015

LOVE THIS APP!!!!!! Have been doing the premium trial for 2 weeks, and I am so happy with it. I have 15+ people at least chatting with me a day, asking questions that are helping lead to sales. It's also fun to have the automatic chat prompts, letting people know we are here, and targeting each page with a different question. I love that I can respond both on my phone and on my browser, depending on where I am. I also love that it has the pre chat form propmt so I can get people's emails. Also awesome to see what page people are on, so I am totally clear on what their question is.

This app has definitely helped increase our sales and conversions, and let people know that we are here to help!

Totally recommend, and I am signing up for the premium plan!

Teysha
Estados Unidos
Over 3 years usando a aplicação
29 de maio de 2021

Great App! it gets the job done perfectly. We are very happy with this App, the basic is good but premium Is great

burbvuschristening
Estados Unidos
Over 3 years usando a aplicação
Editado a 16 de junho de 2021

Been using this app for over a year and it does what it says on the tin. It has certainly helped sales.
Very happy.

Tea Pea
Nova Zelândia
Over 3 years usando a aplicação
15 de agosto de 2017

We've been using chatra on our site for a long time now and never had any issues. We use only the bare basics however the features available to us is a plenty. We highly recommend chatra to anyone looking for a live chat feature on their website.

Ettica Cubes
Austrália
Over 3 years usando a aplicação
24 de janeiro de 2018

Just brilliant, addictive and definitely does what it says it does. We love it.

Codified Dam Consultant
Reino Unido
Over 3 years usando a aplicação
3 de janeiro de 2016

Great little chat app, I have only newly installed but already been reached out to by customers. They appreciate the quick response even when off line. Very easy to set up and change colours. So far that is about as much as i have done with it yet but tbh i haven't needed anything more. Thanks Chatra

Big Crocodile Baby Photography Props
Reino Unido
Over 3 years usando a aplicação
10 de fevereiro de 2020

Had it for about a week, closed at least 5 sales with it. Absolutely amazing App.. Get it if you can

ICON's CLOSET
Estados Unidos
Over 3 years usando a aplicação
27 de maio de 2021

I have used this ap for a while now and find it is brilliant. The only slight frustrating thing is that some client do not always leave their email address so its means they send an enquiry but I cannot respond to them. That is the clients fault not chatra, however I wonder if there is a way the ap would have first option to add their email address, then write a message?

RJ Leather Sewing School
Reino Unido
Over 3 years usando a aplicação
Questão respondida por Roger Wilco LLC 27 de maio de 2021

Thanks for the feedback! The contact form can only appear after a visitor sends you a message, there's no way to show it before that, unfortunately. However, please note that you can still reply to a client even if they did not leave their email address. They will see your reply when they come back to your website.