Avada WhatsApp Chat, FAQ Page

I had an excellent experience with customer service. They were quick, efficient, and straight to the point when addressing my questions. I've interacted with Tiana and William on different occasions since installing this app, and both were incredibly helpful, resolving my requests promptly with kindness and professionalism.

The app itself is fantastic—it works perfectly for my needs. I'm also happy they recently added a live chat option. It's user-friendly, with great features that look professional on my site.

I highly recommend this app to anyone looking for a reliable solution. It's easy to use and backed by a stellar customer service team.

Really good app with a lot of options to optimize for individual use.
support is super fast and helps with every issue

so its a no brainer, will use it for another store too

Thanks to Hana for the fast support

The FAQ page I created by Aveda is very useful for our customers and they love it! Though I am new to e-commerce and new to the platform, Lydia from Avada team helps me all the time when I have issues, great team and great product

I can't get over how great this app is! This will seriously cut down on customer help requests.

The app is non-invasive to my store theme. The customizations are simple but effective.

The customer service is fast and friendly!
I can't wait to check out the other services Avada offers!

Thank you :)

I was facing some technical issue woth adding more than 10 FAQs, so I asked for support. Within a minute, Hana from Chatty replied and the whole issue was resolved in couple of minutes. Writing this review is taking me longer than that.

4 stars for such a great free app and 5th star for the prompt help from Hana. 10/10 Recommended.

Hana helped me with all my problems within a minute! She fixed my troubles in less than 5 minutes. I was really surprised to get such useful and fast help, thank you so much!

Tiana is very friendly and cleared all our doubts. I have some issues in adding Faq to our footer menu , she done in few minutes. She is very quick and responsive too. Surely recommend chatty app to all.

A great app to provide customers with quick help and the most important answers. Even better is the great support. It is very fast and helps you efficiently.

I can recommend this app to everyone.

William ,your tech team member, fixed my problem quickly..
Usually it takes long to reply and fix on the web field..

So that was very helpful to me. I've had a very good impression on your Chatty app..

Thank you so much ..~

Tiana and Anivia were extremely helpful at supporting me in no longer having a duplicate page title showing with the FAQ page. I had been trying to remove the duplication for 3 days before reaching out. Thanks again!