Avada WhatsApp Chat, FAQ Page

Avada WhatsApp Chat, FAQ Page

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12 Şubat 2024

This app is amazing so far and is doing everything we need for free! Esther has been super responsive as well and has been great.

Franz By Design
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
15 Mayıs 2024

Nice App. Big shoutout to Lydia and Tony from the customer service team! They resolved my issue promptly and efficiently. Their assistance made my experience with the app smooth and hassle-free. Thank you for your outstanding support!

OXYGENSOLVE
Çin
Uygulamayı kullanma süresi:Yaklaşık 4 saat
10 Mayıs 2024

This app has been extremely entuitive, and the support team is extremely helpful. Tiana was super fast at answering all of my questions.

Eco Impakt
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 gün
17 Ağustos 2024

Goeie service en alle instellingen zijn overzichtelijk en goed te wijzigen.

My Store
Hollanda
Uygulamayı kullanma süresi:Yaklaşık 1 saat
5 Temmuz 2024

très satisfaits de cette app. le service client est ultra responsive et débrouille les éventuelles difficultés rencontrées. merci !

Jacotte Chollet
Fransa
Uygulamayı kullanma süresi:Yaklaşık 1 saat
29 Haziran 2024

Fique muito satisfeito com o atendimento do suporte feito pelo analista Kevin, foi muito objetivo e direto para responder os meus questionamentos.

Demonstrou conhecimento sobre o assunto e resolveu todas as questões solicitadas.

Obrigado pelo suporte prestado.

Atenciosamente,

Alexandre

Bia Charm
Brezilya
Uygulamayı kullanma süresi:41 dakika
12 Şubat 2024

I started using this App for the FAQ. Always needed in any store. It is incredibly easy to set up and incredibly easy to navigate.

I had a few questions, and I immediately got Esther online. In 2 minutes, she solved everything without any extra explanation.

I can only say I wish all Apps on Shopify had such service instead of being told no one is around from Friday to Monday. If you sell in the digital age, you need to be able to answer customers immediately or at least within a few hours.

Avada did not disappoint, Not in the App, Esther's service, or the ease of use. If you need a FAQ this is the app!

Cobwebs Of The Mind
İsrail
Uygulamayı kullanma süresi:3 gün
12 Şubat 2024

The app seems to work well and is easy to use.
I had an issue and contacted support. Esther responded to me, and she resolved my problem very well; thank you!

Peluchia
Fransa
Uygulamayı kullanma süresi:2 ay
28 Mayıs 2024

La page suivi de commande est catastrophique. Vous êtes redirigé via un site absolument pas friendly, qui n'est pas connecté à Shopify et donc ne propose pas un réel suivi de la commande.
De plus, bien qu'il soit pratique de pouvoir être contacté via différentes applications, il n'est pas possible d'être contacté directement via notre site.

Nad Yut
Fransa
Uygulamayı kullanma süresi:6 gün
Chatty yanıt 19 Haziran 2024

Bonjour,

Nous vous remercions d'avoir pris le temps de partager vos commentaires. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec notre page de suivi de commande.

Nous comprenons l'importance d'une expérience utilisateur fluide et transparente, notamment en ce qui concerne le suivi des commandes. Nous sommes en train d'évaluer notre processus de suivi pour améliorer la convivialité et l'efficacité de cette fonctionnalité. Votre retour nous est extrêmement précieux pour nous aider à identifier et à corriger ces problèmes.

En ce qui concerne la possibilité d'être contacté directement via notre site, nous prenons note de cette remarque. Nous cherchons constamment à améliorer nos canaux de communication pour mieux répondre aux besoins de nos clients. Votre suggestion sera prise en compte dans nos discussions sur l'amélioration de notre service client.

Si vous avez d'autres détails à partager ou des suggestions spécifiques, n'hésitez pas à nous contacter directement à support@avada.io.

Encore une fois, nous vous remercions pour votre retour constructif. Nous sommes déterminés à faire de votre expérience avec nous une excellente expérience.

Cordialement,

Chatty de support

30 Ocak 2024

I had an awesome experience with the support from Abby. She was incredibly helpful, efficient, and resolved my issue in no time. I appreciate the quick response and the dedication to ensuring a positive experience. If you're looking for great support, Abby is the go-to person!

Thank you, Abby, for your outstanding assistance!

My Store
Avustralya
Uygulamayı kullanma süresi:4 ay