Arvostelut (362)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
30. joulukuu 2024

This app is our solution to replace the inbox tool, and everything seems to be going well. The functions are simple and clear. On the other hand, the customer service is very responsive, which is very important to us.

TABASQUISHY
Hongkong – Kiinan erityishallintoalue
8 päivää sovelluksen käyttöä
9. tammikuu 2025

Great app. Lots of flexibility. Install was a breeze. Haven't needed customer service yet so I can't really rate that, but I imagine will be great as well.

TSGS
Yhdysvallat
8 päivää sovelluksen käyttöä
16. helmikuu 2025

After getting help from excellent customer support to install the app, it worked great.

Tiny Toes in Dreamland
Kanada
7 päivää sovelluksen käyttöä
11. joulukuu 2024

This Live Chat app has been wonderful so far! Lots of great feedback from our customers on this app. Can't wait to continue to use it!

Terrasoul Wholesale
Yhdysvallat
28 päivää sovelluksen käyttöä
13. helmikuu 2025

Chatway has been a great addition to our store! The live chat feature works smoothly and allows us to provide quick and efficient support to our customers. It's easy to use, and the setup was seamless. Highly recommended for any Shopify store looking for a reliable chat solution!

Sundar Store USA
Meksiko
2 päivää sovelluksen käyttöä
Muokattu 16. tammikuu 2025

Chatway Live Chat is an amazing tool! The seamless integration and user-friendly interface make managing customer interactions a breeze. The inbox feature is especially convenient for staying organized and responding quickly. Highly recommend it!

My Store
Australia
Päivä sovelluksen käyttöä
5. marraskuu 2024

I run a small business and started using this service without high hopes. To my surprise, it really helped me close sales, especially when customers worry about sizing. The ability to communicate directly through the inbox has been a game changer. I plan to use it for a long time.

SPINGHAR
Yhdistynyt kuningaskunta
12 päivää sovelluksen käyttöä
9. joulukuu 2024

I’ve been using Chatway Live Chat for several days now, and I must say, it has been an invaluable addition to our customer service operations. The software is incredibly user-friendly, with an intuitive interface that both our team and customers can navigate effortlessly.

AUTOMANSPAREPARTS
Arabiemiirikunnat
3 päivää sovelluksen käyttöä
Muokattu 12. joulukuu 2024

This app is very helpful , we can talk with customers smoothly from all over the world. I can check my Inbox every day to reply the inquiries and questions from customers. Excellent !

TOPK Official Store
Kiina
16 päivää sovelluksen käyttöä
24. lokakuu 2024

I’ve been using the Chatway app for the past couple of weeks, and it’s been an absolute game changer for customer interactions. I can now see in real time when customers are on my website and respond instantly to any questions or queries they may have.

For my driving test company, many customers ask the same questions repeatedly, so the new FAQ feature has been invaluable. It allows us to answer these common queries effortlessly, saving time and improving efficiency. I highly recommend this service to other businesses, as it significantly boosts conversion rates, enhances customer satisfaction, and speeds up communication.

One feature I’d love to see in the future is the automatic integration of customer emails into our email marketing flows when they sign up. I believe this would further increase conversions, but I know the team is already working on this and doing an excellent job.

The Chatway customer service team has been fantastic—quick to respond, and the few issues I’ve had were resolved promptly.

Thanks again,
Jessiah
Speed Booking UK

Speed Booking
Yhdistynyt kuningaskunta
Noin 2 kuukautta sovelluksen käyttöä