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This is a great chat app! I can easily chat live with any of my customers. It notifies me straight away when a customer starts a new chat, and I added lots of FAQs which allows customers to get answers to common questions without having to chat with me!
Also, the tool looks great on my website and is easy to customize to my brand.
So far so good. I am currently on the free plan and don't see any limitations to the app. I receive all alerts into an inbox that can be accessed through a mobile app or through Shopify. I am able to reply to customers in real time.
Very good app that is easy to use and implement. Customer service is A+
Great app for begginers, it help us setup really easy and for free. I love the chat pop-up notification. Live chat is great and it is available both on desktop and mobile.
I installed this app last week and is working perfectly, the set up was quite easy. The mobile app is great, i get a notification when client sends a message. I highly recommend it. Well done Chatway!
Great job thank you, helps a lot
It seems like a great app so far, the only downside, is I like being able to download the application on my desktop instead of having to go to through the web browser to use. If they had a separate application I could download for Desktop use, I would rate this 5 stars.
Excellent and professional service. The inbox works perfectly and I have had no issues. Cheers!
Chatway has been a great addition to our store! The live chat feature works smoothly and allows us to provide quick and efficient support to our customers. It's easy to use, and the setup was seamless. Highly recommended for any Shopify store looking for a reliable chat solution!
The free plan has enough features so small businesses can work without paying for the pro plan. I like it. Since we installed this app, we have received many more messages from our customers. I highly recommend it.