ChinaDivision OrderFulfillment

Beware of China Division's VIP Service: A Nightmare of Delays and Incompetence.

Our parcel, which was supposed to be a priority shipment, has been delayed for an astonishing three months. Despite the promises of expedited handling and superior service for VIP customers, the reality was far from what was advertised. After such an extended period, our shipment has gone missing, and China Division is refusing to take any responsibility, citing that the delay has exceeded their time of responsibility.

This level of service is unacceptable. Not only did we face an unreasonable delay, but the company’s refusal to address the issue or offer any compensation has left us in a frustrating and difficult position. Their lack of accountability and customer care is alarming.

What’s more, I suspect that many of the positive reviews about their service are fake. Based on our experience, it's hard to believe that these reviews reflect the true quality of their service. If you value your time and money, I strongly advise against using China Division’s services. The cost of their incompetence is high, and you may find yourself having to refund customers due to their poor handling and unresponsiveness.

China Division’s VIP service has proven to be a costly and frustrating mistake. Save yourself the trouble and look for a more reliable logistics provider.

Being able to have all your orders in one place really makes a difference. I love the fact that I only have to go to one place to print all my labels. Also being able to edit my packing slip is awesome (HTML Knowledge Required). Not having to jump from site to site looking for orders really is nice. This integrates perfectly with my UPS account.

I am one of several user of this product in my company. It provides easy integration with our Amazon store, and even has an app for my phone so I can see when orders come in and plan for shipping.

I used this software while I was an intern with a food company, we had ship station available to us which integrates all of our web orders in one stop and provide comparable shipping options between different Shipping partners.

Ease of creating labels. Thumbnail image of each product in the order. Choice of carriers. ChinaDivision OrderFulfillment points out customers who placed orders shipping to same customer/address so I can bundle them together. Customer Support is amazing.

Connects with all of the platforms out there. Orders come in automatically and can be quickly processed with keyboard shortcuts and integration with an inexpensive USB scale. Automation rules are powerful way to do pretty much anything in the tool.

We used it in Shopify and everything worksperfectly, it looks like a native part of thesystem.

Our contact at Chinadivision was excellent. We were kept informed every step of the process. The price was very competitive, and the execution was flawless.

All in one shipping software. I use it most days I work in retail.

Fast and reliable, but pricey. I ordered some jeans from a company that ships from China. However, it's really expensive because I had to pay about 25 bucks to UPS for customs fees and then another 20 bucks to have them shipped from their warehouse in China to my warehouse in the U.S. The jeans did arrive perfectly, though.