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Absolutely this is what I needed thank you for your help me to get more traffic and this is helping to get more people
Hi there yallowski store owner,
Thank you for taking the time to write a review of our app!
We're thrilled to hear that our app has been helpful in increasing traffic to your website. Our team is committed to providing a service that helps our customers grow their business and we're glad to know that we've been able to help you.
If you ever need any extra assistance or support, please don't hesitate to contact our support team at support@cleverads.com. Thank you again for your feedback and for choosing our app to manage your advertising campaigns.
Best wishes,
Marina, Jr. Account Manager
I've WASTED one week of my time and sales with this app and it's customer services team. This ad doesn't work and when it works it doesn't set up the ads currently. They also never wanted to give me a full refund. Shopify please remove this app. Screenshots:
https://prntscr.com/vlw6hw
https://prntscr.com/von9at
https://prntscr.com/vpe0c8
Hi there,
Thank you for leaving us your feedback and we are sorry to see you did not enjoy our app. One of our representatives will be contacting you to see what we can do to resolve this situation right away.
All the Best,
The Clever Team
Unable to perform certain functions on free trail. Some buttons dont seem take any action. Expected more.
Hi there,
We are sorry to hear that you are experiencing some difficulties with our app. Please do reach out to us at support@cleverecommerce.com so we can resolve any issues that are in the way as soon as possible.
Warm regards,
Isaiah, Account Manager
I initially had high hopes for CleverAds, and I must admit, my initial experience was less than satisfactory. The software seemed promising, with features like Google Feed management and built-in Conversion management that were supposed to help identify effective strategies. However, I faced some challenges in the beginning.
The most disappointing aspect was the customer support. Despite being assigned a dedicated account manager, Paola, I felt the support I received was not up to the mark. There were significant delays in responses, and at times, no replies at all. This led to unresolved issues with my Google Ads account, which greatly impacted my experience with the software.
However, I am pleased to report that CleverAds has since addressed these issues. After expressing my concerns, the team at CleverAds reached out to me and worked diligently to resolve my problems. The response from customer service improved significantly, and my issues with the Google Ads account were promptly addressed.
I am now able to fully utilize the features of CleverAds, and it has become a valuable tool in streamlining my operations. The recent experience has shown me that CleverAds values its customers and is willing to go the extra mile to ensure customer satisfaction.
While there is still room for improvement, particularly in ensuring consistent customer service, I am confident that CleverAds is on the right track. I am upgrading my rating to 5 out of 5, and I look forward to seeing continued improvements from CleverAds. I can now recommend CleverAds for its improved customer service and effective software features.
Hi Prime HODL,
I apologize for this clearly less than ideal experience you've had with our software and customer support.
I understand your disappointment, especially when it comes to the delays in response and unresolved issues with your Google Ads account.
Please note that we have already reached out to you via email with important updates regarding your account. I want to assure you that the issue has been resolved and we are working diligently to improve our customer support to meet your expectations.
I apologize for any inconvenience caused and assure you that your feedback is taken seriously. We value your business and are committed to providing you with a streamlined and effective experience with our software.
If you have any further questions or concerns, please do not hesitate to reach out to me directly. We appreciate your patience and understanding.
Warm regards,
- Ben, Customer Success
Super easy and cool app and love to use it on my website … definitely recommended…. And will use again
Hi there Heathers Southern Roots store owner,
Thank you for your fantastic review of our app. We're thrilled to hear that you find it super easy to use on your website. Your recommendation means a lot to us, and we appreciate your support.
If you ever have any doubts or questions, please don't hesitate to email us at support@cleverads.com. Our team will be more than happy to assist you and ensure that you continue to have a great experience using our app.
Best regards,
Marina, Jr. Account Manager
tremendous setup is so straight forward and easy
good great and really helpful and is good and easy to use never had a problem and it helps better then other sites
the app is so far so good. im going to keep using it but right now nothing negative! it is beneficial.
Hi there!
Thank you very much for your nice review, for us the opinion of our customers is essential. So it will be a pleasure for us to continue helping you with your campaigns.
If you have any other question, please feel free to contact us.
All the best,
Carlos González
Junior Account Manager
I am amazed by the banners. Simply beautiful. Really simplifies adword campaigns.
We cant give feedback regardarding the effiency yet, but we are willing to do so, after some working experience. The installation and the handling has been pretty good so far!
Hi Cleaneroo store owner,
Thank you for your kind review! We're so glad to hear that the set up process went smoothly for you! We only hope that you continue to love our app!
If you have any additional feedback or need additional assistance, please feel free to reach out to us at support@cleverads.com.
Warm regards,
Abby, Account Manager