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The customer service team are readily available! My 1st set of ads were denied and I sent an email and the issue was corrected. Looking forward to working with these guys regularly.
When I started to use this application, I had some issue with location targeting of my campaign. But that issue was quickly fixed by a very friendly and professional support team. Special thanks to Marta- my personal account manager. She has a lot of patience. :-) Thank you, Marta!
I started off with a "marketing guru" that overcharged me for managing my AdWords account. Right now I'm powering the Facebook side to my store with Retarget Ads, and it's great to couple that app with Clever Adwords for the Google side. I'm still getting a one on one experience with this app. Every Monday my account manager and I do an overview on the performance of my ads. He makes the necessary changes and I get to see my sales increase at a far more affordable price than having a "marketing guru".
Very good app and have a very quick response from support. Thanks.
Easy to use and highly recommendable! I look forward to continue working with you guys!
Still trying to figure out how to use it. Website not so friendly , and also the reaction speed is not good.
Bien, crea campañas de una manera mas sencilla y rápida, recomendable para los principiantes en marketing
Hola dueño de la tienda online BestSellerWebShop,
Muchas gracias por su reseña de 5 estrellas! Nos alegra mucho saber que nuestra aplicación le ha permitido crear campañas de manera sencilla y rápida, y que la recomendaría a los principiantes en marketing.
Recuerde, si tiene alguna duda o pregunta, no dude en ponerse en contacto con nosotros a través de support@cleverads.com. Estaremos encantados de asistirle en todo lo que podamos para asegurar el buen funcionamiento de sus campañas.
Saludos,
Marina, Jr. Account Manager.
Hi there BendixBeauty store owner,
We hope you're enjoying using our app.
If you ever have any doubts or need further assistance, please don't hesitate to email us at support@cleverads.com. We're here to provide any guidance or support you may need and ensure your continued satisfaction.
Kind regards,
Marina, Jr. Account Manager
I've WASTED one week of my time and sales with this app and it's customer services team. This ad doesn't work and when it works it doesn't set up the ads currently. They also never wanted to give me a full refund. Shopify please remove this app. Screenshots:
https://prntscr.com/vlw6hw
https://prntscr.com/von9at
https://prntscr.com/vpe0c8
Hi there,
Thank you for leaving us your feedback and we are sorry to see you did not enjoy our app. One of our representatives will be contacting you to see what we can do to resolve this situation right away.
All the Best,
The Clever Team
Unable to perform certain functions on free trail. Some buttons dont seem take any action. Expected more.
Hi there,
We are sorry to hear that you are experiencing some difficulties with our app. Please do reach out to us at support@cleverecommerce.com so we can resolve any issues that are in the way as soon as possible.
Warm regards,
Isaiah, Account Manager