Zapiet ‑ Vyzvednutí + doručení
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This app was exactly what I was looking for. Their support team went above and beyond to help me with setup and I wouldn't hesitate to recommend their app to other business users.
Hi,
Really great to hear our app is meeting your needs, and our team were able to guide you setting up! Thanks for taking the time to let us know :)
Best wishes,
Bogi
Good service and good supports !! Worse it to pay for it!
It is exact function that I would like to add to my site
Hi and thank you for the review!
We're glad to hear that our Store Pickup + Delivery app is able to empower your site with the features you need.
I used this app for free pick up services for my store, I needed an app that could offer free pick up on only certain items and disable shipping as well.
The customer service is GREAT! They respond fast and with extremely detailed and step by step instructions, making the app even easier to use!
Hi there!
Thank you so much for the lovely review! It was my pleasure helping you set up your store.
Should you need anything else, were here for you.
Have a lovely day,
Marija
Beautiful integration and superior customer service. Any merchant should strive to have Andrews amazing customer service.
Melissa did great today. She was very fast and resolve their issues immediately. She was very easy to communicate with and we appreciate everything she’s done for us.
Hi EZ Cuisine Meal Prep,
Thank you for taking the time to leave a review! We appreciate it :)
Best wishes,
Bogi
Great App and fantastic support from the Zapiet team. This app works fantastic across multiple store pickup and delivery locations as well as handles complex shipping rules. A perfect choice for those looking for multiple shipping methods that all work together seamlessly. Highly recommended to all.
So far so good, had some questions during setup and Betty was extremely kind and patient and unblocked me in such a timely way. :)
Hi! I am happy to hear that your experience with setting up the Zapiet - Pickup + Delivery app was a positive one and I was able to assist you with your inquiries and provide the support you required.
In case you have any additional questions or need further assistance in the future, please do not hesitate to reach out to us.
Warm regards
Betty
App worked well when it did, I have tried on numerous occasions to get help from Zapiet and nobody has ever contacted me back. I am very embarrassed to run my business this way. A lot of unhappy customers, loss of sales and loss of money due to giving a large amount of refunds back to the customers. I like the app but just want it to work for me. I understand that these are tough times but we are all going through them as well. Shame on you Zapiet.
* POST COVID-LOCKDOWN UPDATE - SEPT 2020 *
Hi New England Meat Company,
Thanks so much for your feedback! I'm truly sorry for the poor experience you had back in May.
As i'm sure you can imagine demand for our app skyrocketed exponentially this year. We certainly struggled to keep up both technically and on the support front as we just wasn't prepared.
We have since grown our team and have implemented a huge number of process and technical improvements. As you will see from our recent reviews we have successfully scaled and are back on top form.
I have documented the improvements we made at length in this blog article: https://www.zapiet.com/post/surviving-the-pickup-ocalypse.
I'd be more than happy to personally hop on the phone with you anytime to help get you setup and clear up any questions you may have about the app or our business.
I hope to hear from you soon :)
All the best!
Andy Cargill
Founder of Zapiet
The app is super helpful for my website and the whole team is great and very responsive excellent customer service.
Had some issues with my new theme and he jumped right in and took care of them so everything works smoothly.
This app is quite easy and has a lot of options I can configure. The support team was great and helped me out many times.
Hey Ekatrina,
It was a pleasure speaking with you and I'm glad I was able to assist you today.
If there's anything else we can do to help you, please don't hesitate to reach out!
Thanks,
Stephane