Zapiet ‑ Vyzvednutí + Doručení
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
Recenze (1 294)
Zpřesnit
-
Podle hodnocení
I recently got this app, the customer support so far has been excellent, it's an easy to use app however if you aren't sure on something the customer support team are there to help :)
Hey Hush Living,
Thank you so much for leaving a positive review!
I am delighted to hear that you had an amazing experience with our support team, we really strive to give our customers a great experience every time they contact support.
If there is anything we can assist you with in the future just let us know :)
Thanks
Ronan
Used along with Zapiet Rates by Distance to set up quite complex delivery and shipping services, with different products available in different locations at different rates. Zapiet support held my hand all the way. First class app and support.
Hi there!
It was my pleasure helping you set up the store—we really appreciate your kind words.
Let me know if there's anything else you need. We're happy to help. 😊
Have a lovely day!
Take care,
Marija
Great app! My goal was to have a clean check-out procedure where customers wouldn't be confused or able to select the wrong shipping on items where I wanted to force in-store pickup. After a very quick exchange of a few emails (very timely response) and a tiny bit of Shopify reconfigure, they walked me through the setup and I was good to go! Also, in comparing similar apps, I felt Zapiet had the best and most elegant UI.
Had a few problems with the set up but the Jessica and the team were amazing, would definitely recommend
Hi there,
It was my pleasure helping you today on our live chat to finishing setting up our in store pickup an delivery app.
If you have any other questions, please do let us know :)
Best wishes,
Jessica
I've Altered my review from original. The app is designed to be very good. But it took a few weeks of back and forth with the support team to get it to work close to what it's like in the video. I'll go live this week, and in a few weeks I'll have a better idea how it went.
Hey Guys,
Thank you so much for leaving a positive review!
Sorry to hear that we did not have all your required features straight out of the box.
Our support team are always happy to discuss custom solutions to give customers the best experience possible.
If you have any suggestions on features you believe would be valuable please do not hesitate to let us know, we love receiving feedback about our app and we try to prioritise the development of highly requested features.
If there is anything we can help you with going forward just let us know - we're always happy to help :)
Ronan
Absolutely outstanding support. Excellent product that I can't recommend highly enough. Best in class!
Hi Dawn,
It was my pleasure helping you today with the set up of our Store Pickup + Delivery app.
Thank you for your kind words and if you have any other questions, please do let us know!
Cheers,
Jessica
Fantastic help form Pavlo! Thanks
Hi Edward,
I am glad to hear that I have managed to help you. Thank you for the review!
Please do not ever hesitate to reach back to us if you need any assistance.
Warm regards,
Pavlo
The help and support from Stephane was second to none when getting this all set up! I am very much looking forward to moving my business forward!
Thank you sooo much for the kinds words!
I'm happy we were able to get everything setup the way you wanted and I thoroughly enjoyed our setup session together!
My team and I will remain available should you need any help or guidance and to help your business grow in the future :D
Steph
Amazing customer service!! Two different customer service rep's helped me navigate and set up Zapiet on my broadcast theme. I am excited to have this as part of my Florist website - I feel like it is going to make the customer experience and check out way better!!
Hi Jaime,
Thank you very much for taking the time to leave a wonderful review for our Zapiet - Pickup + Delivery app
It was delightful chatting with you the other day and assisting you with various aspects of our app for your florist website.
Should you have any further questions or need additional assistance, please don't hesitate to reach out.
Kind regards,
Jessica
App worked great, but I find it's too expensive for us. We're an online shop that is just starting out. The company would get far more people installing their app if they figured out a scalable model that grows as your sales grow or a longer trial period.