Recenze (1 461)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 5 % hodnocení s 1 hvězdami
5. říjen 2023

Every time ive had to contacted zapiet live chat, they have always been so helpful and have done everything i have asked for. I highly recommend using zapiet if you have delivery dates and cut offs as well as multiple shipping locations.

FoodFitz
Austrálie
Doba používání aplikace: 8 měsíci
Vývojář Zapiet odpověděl 9. říjen 2023

Hi,

Thank you for your glowing review of our support! I'm glad my teammate Clemency was able to help you recently :)
It's wonderful to read your recommendation of our delivery dates and cut off time features. Wishing you continued success with your business!

Bogi
Assistant Support Manager

9. srpen 2023

Highly recommend - I was having difficulty setting up my complex delivery configuration for my online store and Zapiet solved all my problems. The dev and support team at Zapiet are extremely helpful and responsive, they guided me through the process with patience and clarity.

Emma and Tom's
Austrálie
Doba používání aplikace: Téměř 3 roky
Vývojář Zapiet odpověděl 15. srpen 2023

Hi Emma,

We appreciate your feedback and grit in working through the setup like a trooper!
Wish you all the best with the store, and please don't hesitate to reach out if you need anything!

All our best to you!

17. listopad 2023

Amazing customer service. I can't ask for anything better than this

Bathhouse Trading Company
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Zapiet odpověděl 20. listopad 2023

Hi Keegan,

Thank you for leaving your view, it's very much appreciated

It was my pleasure helping you to update our Zapiet - Pickup + Delivery and making the checkout simple and easy for your customer's.

If you have any questions or need any further assistance, please do not hesitate to send a message.

Kind regards,
Jessica

31. srpen 2023

They have always been able to resolve our tech issues with ease and clarity. A great option for pickup and delivery management

Kootenay Co-op
Kanada
Doba používání aplikace: Více než 3 roky
Vývojář Zapiet odpověděl 5. září 2023

Hi Rachel,

Thank you very much for leaving a review

It was lovely chatting with you and getting your rates up and working with our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to send us a message.

Cheers,
Jessica

Datum úprav: 25. leden 2024

Diego was SO HELPFUL! I have not had any issue with having a question answered quickly! So friendly, prompt, and helpful!

Sugar in Bloom Cupcakes
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Zapiet odpověděl 9. srpen 2023

Hey Mel,

I'm so happy to have been able to assist you with our Zapiet Pickup + Delivery app! It was my pleasure to help.

If you ever need more help, don't hesitate to reach out to our team.

We're always here for you.

Best wishes!
Diego

9. listopad 2023

This is the 4th pickup and delivery app I have gone through, and it's so worth the money. It just works. No issues, no problems, easy set up. Every other app had so many limitations or additional add-ons required. Zapiet does everything I need it to. Support is 1st class also and will go above and beyond to help you make your store right. 5 stars for Kitty.

Chris's Ice Cream
Kanada
Doba používání aplikace: 9 dny
Vývojář Zapiet odpověděl 20. listopad 2023

Hi there,

Thanks so much for the awesome review!
I'm delighted our app does everything you need and that you continue to use it. It was my pleasure assisting you today!

I'm here should you need anything else.

Have a great day,
Kitty

12. říjen 2023

My issue was solved in a timely manner. Support was knowledgeable and quick to find solution.

Bison Ridge Farms
Kanada
Doba používání aplikace: Více než 2 roky
Vývojář Zapiet odpověděl 16. říjen 2023

Hi Becky,

Thank you for leaving a review, it's very much appreciated

It was my pleasure helping you set up your products in our Zapiet - Pickup + Delivery app so that the correct rate appears at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

31. říjen 2023

Very swift support and help, which was really appreciated.

Very impressed with the expertise, knowledge and fast responses.

Martin Berrill Sports
Spojené království
Doba používání aplikace: Více než 2 roky
Vývojář Zapiet odpověděl 2. listopad 2023

Hi Paul,

Thank you for the kind review for our app Zapiet - Pickup + Delivery.

It was pleasure to help you with your messages & notifications as required.
Please reach out if you need anything in the future a member of our team will always be happy to help.

Jayne

23. listopad 2023

costly but does the basics and great customer support

Loaded Gun Kitchen
Singapur
Doba používání aplikace: Více než 2 roky
Vývojář Zapiet odpověděl 26. listopad 2023

Hi there and thank you for taking the time to leave us this lovely review

It's always nice to see another happy merchant as we work tirelessly to offer not only the best products, but the best support as well!

-Steph

7. říjen 2023

Betty, Ronan and Stephane are so kind and dedicated to helping with errors of all kinds. I am delighted that Zapiet has such a dedicated support team.

Executive Toys Inc.
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Zapiet odpověděl 16. říjen 2023

Hi Sean!

Thank you so much for your kind words! 😊 We're thrilled to hear that we were able to assist you effectively. If you ever need further assistance, please don't hesitate to reach out. We are here to make your experience with Zapiet as smooth as possible!🚀

💫 Warm regards,
Betty, Ronan & Stephane