Zapiet ‑ Vyzvednutí + Doručení

Zapiet ‑ Vyzvednutí + Doručení

Recenze (1 674)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 89 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
22. listopad 2024

Great customer support. I'm able to get my problems solved within a short period of time, and it's always been resolved. Highly recommend!

Voyageurs Sourdough
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Zapiet odpověděl 26. listopad 2024

Hi!

Thank you so much for your review!!

We do our best to provide the best experience to every one of our merchants, and it was my pleasure to help you one more time.

Happy Holidays!

Manuel 🙂

15. listopad 2024

Super helpful! Wouldn't be able to have my site working properly without their help!

The Flower Shop
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Zapiet odpověděl 19. listopad 2024

Thank you very much for taking the time to leave a review, it's very much appreciated!

I'm happy to have been able to help you get our Zapiet - Pickup + Delivery up-to-date so that you can use the local delivery note on your cart page and also changing a bit of the wording.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

4. říjen 2024

Actually had my issue resolved within a couple of hours, rather than being palmed off back to Shopify or another app (which is what I've come to expect from most support services).

Pressed Earth Juices
Austrálie
Doba používání aplikace: Více než 6 roky
Vývojář Zapiet odpověděl 8. říjen 2024

Hi Zoe!

Thank you for taking the time to leave us a wonderful review! Super happy to hear that we were able to assist you with our Zapiet - Pickup + Delivery app. Please remember that we are always here to help with any further assistance you may need.

Have a great day!

Best regards, Betty

16. prosinec 2024

Very responsive & helpful support - we recently ran into an issue with a different third party app (for preorders) overriding the Zapiet tags, and the support staff very promptly not only found a workaround for us but also fixed all affected orders! Incredibly happy with the quality and level of service we've been getting so far.

Kele
Singapur
Doba používání aplikace: 3 měsíci
Vývojář Zapiet odpověděl 18. prosinec 2024

Thank you so much for your amazing review! 🌟

We're thrilled to hear that our team could help resolve the issue with the third-party app and get everything back on track for you. Reprocessing your orders and ensuring the correct pickup, delivery, and shipping tags were applied was our pleasure.

Your kind words mean the world to us, and we're so happy to know you're enjoying the quality of our service.

If you ever need anything else, we're just a message away!

-Klaudia

27. listopad 2024

Klaudia was awesome. Fixed my issue in super fast time and gave me a rundown of what she did to fix it.

Goodies Jamaican Patties
Austrálie
Doba používání aplikace: Asi 3 roky
Vývojář Zapiet odpověděl 29. listopad 2024

Hi Sandra, thank you for the kind words! 😊

I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running.

We're always here to support you with anything you need!

Cheers,
Klaudia

21. leden 2025

Great Support. Problems solved in 10 minutes by your team. Thanks a lot.

Gastaldi
Monako
Doba používání aplikace: Asi 4 roky
Vývojář Zapiet odpověděl 24. leden 2025

Hi Dominique,

Thanks so much for taking the time to write a review! I'm just happy that we could get all your rates fixed up in 10 minutes. Thanks for providing all the details I needed to help!

Let us know if there's anything else we can help with. Have a great day!
Kristine

7. listopad 2024

Works great, support is hit and miss but the last tech that helped me was able to ID the problem and I got it fixed easily. Works way better than native shopify delivery, would recommend to anyone.

VISTA MATERIALS
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Zapiet odpověděl 10. listopad 2024

Hi,

Thank you for your sincere feedback! We’re glad to hear you find the app an improvement for your store :)

You’re welcome to contact us any time for any assistance, we will do our best to help you!

Warm regards,
Pavlo

9. prosinec 2024

They were right on top of everything and fixed the issues that needed to be fixed give Jessica a raise

ABoR REALTOR® Store
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Zapiet odpověděl 11. prosinec 2024

Thank you Saulo for your lovely words and for taking the time to leave a review!

It was a pleasure helping you to get your store up-to-date with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

22. říjen 2024

Jeanette was efficient and effective at solving our problem when I contacted support! Not only did she trouble shoot it, she fixed it right away!

Shirley's Popcorn
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Zapiet odpověděl 24. říjen 2024

Hello Pete, thank you for your wonderful feedback! I'm so glad I could help solve your problem quickly. If you ever need assistance again, don’t hesitate to reach out. I’m here to help! ❤️

Datum úprav: 16. prosinec 2024

very helpful, solved my problem! happy day! thank you so much and Merry Christmas

SeaSweet Patisserie
Austrálie
Doba používání aplikace: Více než 4 roky
Vývojář Zapiet odpověděl 8. prosinec 2024

Reply updated 18 Dec 2024:

Hi Elias,

Thank you so much for taking the time to write such a wonderful review

It's always great to hear such positive feedback from our merchants, it encourages us to continue and strive even higher!

Wishing you a lovely holiday season,

-Steph

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Thank you for the 5 stars! We're thrilled you're enjoying our Pickup + Delivery app. Let us know if there's anything else we can do for you!

-Anggy