Zapiet ‑ Vyzvednutí + Doručení
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we went though a long journey with this app, and their keen efforts to improve is really impressive. THANK YOU!
Hi,
Thank you for sticking with us on this journey!
Best wishes,
Bogi
Our customers love this app. Having local pickup available in our store has definitely increased conversions and customer satisfaction. Be aware that when using PayPal Checkout will cause minor issues with transactional e-mails (due to PayPal's limitations, not Zapiet's fault), however we usually just manually follow-up with customers who use PayPal with the local pickups and it's fine. Otherwise, totally awesome app.
App has plenty of integrations and settings to make your store run like you are a big enterprise.
Since COVID, and an increase in many online stores' traffic, this app has had some issues which have been frustrating, but was just assured from top-level that they are working around the clock to make everything better. I believe it, and hope that things do get better soon.
Happy to 5 star this when it's clear issues will be rare to non-existent.
There are limitations to the app such as not being able to isolate a collection for specific delivery dates only. There's workarounds but they are pretty buggy. BUT, there is a lot of good about this app. Plus, the support team is super helpful and very accessible. The awesome support bumped my rating!
Hey there,
Thank you for your review and honest feedback regarding the app!
We love that you shared your opinions with us as we are constantly working on improving the app's existing functionality as well as adding new features.
We have progressed by leaps and bounds in the past year since the pandemic hit so we're proud that you had a great experience with our support team : )
And please be assured your feedback is duly noted and we will look at how we can improve the product-specific delivery availability for future!
Best wishes,
Bogi
Super helpful customer service. They worked with me to solve multiple issues and get my site up and running
Hi there,
Thanks so much for your kind words!
I'm glad I was able to help—we're here if you need anything else.
Have a great day,
Marija
It works, but there are some things that I wish were different! But overall, it is the only thing I've found to actually help with only allowing some products to ship (perishables, bulk products, etc!) The team is pretty fast at responding, and they know what they're doing, although again this is limited because it doesn't really seem like shopify and zapiet work super well together!) :)
A great app, for Pickup and Delivery. Awesome customer care, is always very responsive and helping in solving the problems. Cheers!
Hi there,
Great to hear you had a good experience with our support team! Thanks for using Store Pickup + Delivery :)
Best wishes,
Bogi
Took a while to get it up and running but Jessica is the bomb. She made it happen for us.. You can customize it pretty slick. And for that reason, we love it.
Hi there,
It was my pleasure chatting with you and helping you set up your store.
Thank you for your kind words and review.
If you have any other questions down the road, please do not hesitate to send us a message.
Best wishes,
Jessica
The App has helped us launch Curbside & Delivery services on the fly during the pandemic. We started using the app in April 2020. We've run into lots of issues with it, particularly for customers at checkout, and it has taken a lot of work to repair. Since Zapiet doubled their support staff in May, they have been very responsive to our issues and have helped us resolve nearly all issues. Staff are always friendly and eager to help via email. We are hopeful things are close to running much more smoothly to make these services more manageable for us. Thanks Zapiet team.
The service that I've gotten whilst configuring and using this app to increase the user experience for our online store has been awesome...no question is too hard...thanks Jayne F!