Zapiet ‑ Vyzvednutí + doručení

Zapiet ‑ Vyzvednutí + doručení

Recenze (1 541)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 5 % hodnocení s 1 hvězdami
20. leden 2020

I switched to this app from a different app that I had been using for 5 years because I wanted the POS feature. I'm so happy that I did! The customer support has been wonderful. I had a lot of questions as I transitioned and everyone I dealt with was helpful, friendly, knowledgeable and patient with me as I got it figured out. Their tutorials are really helpful too. Now I'm able to schedule orders in person on our POS system, and have those orders end up on the same dashboard as our online orders in the App. Makes it much easier to double check orders by pick-up/ delivery date!

Amycakes Bakery
Spojené státy
Doba používání aplikace: Asi rokem
Datum úprav: 2. březen 2020

I have been using the app for over 12 months now and am very happy. I use it to customise my unique delivery and pick method of my business. I am busy running my business, and the Zapiet team have been extremely helpful and prompt to make changes and updates as I have needed them. I am very appreciative of their support and follow up and would recommend Zapiet to anyone needing a customized check out with great customer service. Thank you Zapiet.

Juice Institute
Austrálie
Doba používání aplikace: Asi rokem
13. srpen 2017

Outstanding customer support. Sam helped us make a few tweaks specific to our theme and responded quickly and followed through with everything he said he'd do. We are only using the pick-up feature, and have yet to put our site live, but I know we are in good hands. Love the customizability of the button design. They did a great job overcoming Shopify's shortcomings for this issue- I'm so happy we decided to give this App a shot!

The Ultimate Car Camper
Spojené státy
Doba používání aplikace: Asi rokem
Datum úprav: 11. červen 2020

Great app and even better customer service. I really appreciate the quick replies when there is an emergency. The fact that they have pickup in-store, delivery, and shipping options, make things much easier for us. Thank you & I recommend.

Three Birds Tavern
Spojené státy
Doba používání aplikace: Asi rokem
Datum úprav: 12. listopad 2022

Support on the Zapiet app has been great—quick response time, friendly customer service, THANK YOU Chloé. Highly recommend

Fred's Bread Evanston
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Zapiet odpověděl 29. duben 2021

Hi Frederic,

Thanks so much for the awesome review!

It was my pleasure assisting you today! I'm really glad our app does everything you need it to do and that you continue to use it.

I'm here should you need anything else.

Have a great day,
Chloé

7. únor 2022

Great service and fast response. App store constantly upgrades its system and customer service. Hope they can carry on this momentum.

Forevermark Flowers
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Zapiet odpověděl 14. únor 2022

Hi Nelson,

Thank you for the amazing review!

It was a pleasure assisting you today.

Cheers,

Klaudia

Datum úprav: 14. prosinec 2020

A simple yet effective app that's easy to configure.
I found support to be excellent. Fixed a problem for me in little over one business day and gave advice too which I was pleased by.
It would be better if the option to add a calendar for customers to choose their order pickup days (with the ability to restrict pickup days and times like you can for shipping) was located in the Pickups section and not the Locations section as it's easy to forget where to find it, but maybe that's just me.
Other than that a sound and essential app.
Pricing-wise, yes a little steep, but less than half the cost of the actual Shopify plan so good value in my opinion.
Do I believe this is an essential function for most small business stores that should have already been included in the basic Shopify plan? Absolutely.
Do I begrudge Zapiet for making the app and charging what they do? Not at all.

Oatisans
Japonsko
Doba používání aplikace: Asi rokem
Vývojář Zapiet odpověděl 15. prosinec 2020

Hi there,

I'm really glad I was able to help you get things up and running and thank you for your feedback and suggestions - best of luck for the upcoming holidays!

Bogi

22. říjen 2020

Great customer support from Zapiet! All of my questions were answered in detail. I really appreciate it.

Maria's Amazing Cookies
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Zapiet odpověděl 24. říjen 2020

Hey Maria,

Thanks so much for your kind words—I’ll make sure they reach the folks that helped answer your questions. This will certainly make their day!

Wishing you all the best with Amazing Cookies,

Sebastian

25. srpen 2020

This app has made it possible for us to add a pick-up option as well as our standard delivery, and a lot of our customers are using it. There was a small bug when we switched Shopify themes, but the customer support was fantastic and the bug was fixed within a few hours - massively recommended!

The Bristol Pantry
Spojené království
Doba používání aplikace: Asi rokem
Vývojář Zapiet odpověděl 25. srpen 2020

Hey Guys,

Thank you so much for leaving a positive review and for recommending our app!

I am really glad to hear that we are helping your business.

We are really passionate about helping our customers and we are delighted to be able to assist businesses through these uncertain times.

If there is anything we can help you with going forward, Please feel free to ask - we're always happy to help!

Thanks,

Ronan

9. listopad 2021

This app is not only great but they have great customer support available to help navigate any questions you may have.

Hope Bringers/Request Form
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Zapiet odpověděl 9. listopad 2021

Hi there,

Thanks for the awesome review! We're thrilled about your feedback :)

Best wishes,

Bogi