Zapiet ‑ Pickup + Delivery

OMGGGGGGGGG I LOVEEE THISS APPPPP!!!! YESSSS GOD SENT!
Jessica, My LOVE! Thank you soo very kindly. I LOVEEE YOU!!!! GOD BLESS!!!!

Jessica was extremally helpful and fixed my issues immediately. And then explained why it was happening so I can know for the future.

Jelizaveta was very very helpful and patient with me. She walked me through everything step by step. Thank you so much! App works great!

Fantastic quick support. Cant fault the level of customer service and detailed replies received. thank you

Hi,
Jayne give me really good and quick support to me and she handles and shot out the issue really quickly. thank you very much. she is the best!

Great app, but even better staff working for the app, Jessica went above and beyond this evening. We were really struggling with the rates and getting our shipping and local pick up options sorted, Jessica step by step talked us through it and fixed everything for us, answered a lot of silly questions from us having no idea what we are doing. I realised near the end that Jessica had actually stayed later than what her shift was to help us, yet again fix another issue with product specific preparation time. Credit to your team.

Jessica was very helpful and patient with me that I am beginner with shopify so I need an extra care as she did. Thank you!

Amazing & very professional. If you have any issue, they will solve it very fast. They respect your business. Thank you guys

Does not work with Shopify Basic Plan (even if billed annually). Their website was misleading about this, which we shared with their Support Staff and they've updated the text now, but they also still have on their site as of right now: "If you are on Shopify Starter or Basic plan, you can still use our app without the Rates feature." This doesn't make any sense because, just as one example, in order for only the pickup rate to show when a customer selects pickup during checkout, you cannot be on a Shopify Starter or Basic plan. It's like saying, you can download our app on any shopify store...but then leaving us to discover on our own that it will only work correctly if they have a Shopify plan other than Starter or Basic. As of right now, upgrading beyond the Basic Shopify plan would cost us $540...and we haven't even paid for the Zapiet app yet! What's more, we see lots of other customers on the support pages complaining about code left on their sites after uninstalling Zapiet...and this leftover code impacting the performance of other apps, too. Sounds like we have even more frustrating surprises from Zapiet in our future even though we've ended the trial and uninstalled the app. Definitely looking elsewhere for another app that provides these services before investing $540 + the app's monthly fee to even see whether or not it's a good fit for our site. Overall feel misled by the bait-and-switch of Zapiet.

Wir liefern in gewissen Regionen in NRW. Zapiet ermöglicht uns, den Kunden die Regionen einfacher zu vermitteln und Risiken aus dem Weg zu schaffen. Auch sind wir mit dem Support sehr zufrieden. Wir werden ernst genommen und bekommen sehr schnell Hilfe. Unsere Erfahrung ist sehr positiv.