Değerlendirmeler (1.460)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %88 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 1 yıldıza sahip
21 Mayıs 2021

I can't say enough amazing things about the customer service I received with Zapiet. Marija has gone ABOVE AND BEYOND with helping me get my store setup correctly with their app.

fsbulk.com
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 gün
Zapiet yanıt 24 Mayıs 2021

Hi there!

Thanks so much for the amazing review! I really enjoyed helping you set up your store and making sure everything works according to your needs.

Let us know if there's anything else you need—we're happy to help.

Take care,

Marija

10 Ocak 2023

Jessica is incredible and went above and beyond with her service. Honestly it was the best customer service experience ive ever had! Attentive, thoughtful and incredibly helpful. She's amazing!

Supermoon Bakehouse
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 gün
Zapiet yanıt 13 Ocak 2023

Thank you so much for you very kind words and amazing review Aron.

It was my absolute pleasure helping you with our buy online pickup in-store app.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

27 Mayıs 2023

We own a company that sells gifts and before getting Zapiet our clients were confused in our checkout. They would never give us the recipient phone number and sometimes they would choose the gift to be shipped via our Canada Post Flat rate box for more money than it would have cost if they selected delivery which is faster and cheaper. We set up Zapiet pickup and delivery as well as Zapiet rates by Postal code and although setting up the shipping profiles/delivery rates was not intuitive and therefore harder for me than just using organic Shopify, the Zapiet live chat reps were super knowledgeable and programmed them for me along with a little bit of free coding to make the Canada Post Flat Rate box work. I love that the recipient phone number is now clear and mandatory and with editing the language I was able to turn the delivery note field into a GIFT NOTE field for clients to fill out for their recipient. The part I like the best is the customer filling out their postal code before reaching the cart to see if we deliver to their area. I would say this app can do 99% of what I want it to do but the benefits LARGELY outweigh losing the 1% (which only pertain to the Canada Post Flat Rate Box, which if you don't use then not applicable to you). Overall I recommend highly.

All My Best Baskets
Kanada
Uygulamayı kullanma süresi:7 gün
Zapiet yanıt 5 Haziran 2023

Hi there,

Thank you very much for your kind and detailed review! It was my pleasure assisting you with your Zapiet - Pickup + Delivery rates setup!

If there is anything else we can help you with, let us know!

All the best,
Jelizaveta

15 Ekim 2020 tarihinde düzenlendi

After a few snafus with their contact form and calendar, I was able to get in touch with this company and they were very helpful. Sebastian walked me through setting up everything my company needed and was very patient. Thank you Sebastian!

NYC Fireplaces & Outdoor Kitchens LLC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 gün
Zapiet yanıt 13 Ekim 2020

Hi there,

Thanks so much for your feedback. I absolutely understand your frustration, and I’m sorry for this.

We have investigated the reason why we missed your free setup call, as this is highly unusual. Actually, this is our first missed appointment! It appears that our system that automatically synchronizes with our team’s schedule allowed you to book a time that wasn’t actually available.

We have already implemented a fix so this issue doesn’t happen again.

I am super excited to work with you to get your store set up. I have reached out to you via email, and I will call you during your business hours today.

I look forward to speaking with you soon :)

Kindest,
Sebastian

23 Mart 2023

Seems like a great app. Veno has been very helpful with an integration issue with another app and also provided other fixes and solutions for me.

Tastybake
Avustralya
Uygulamayı kullanma süresi:6 gün
Zapiet yanıt 23 Mart 2023

Thank you for the kind words and a wonderful review.
It was a pleasure working with you on your lovely store.
As always, we're here if you ever need help with our store pickup and delivery app.
-Veno

1 Aralık 2022

This app was a bit overwhelming to set up, but the support was so helpful and went above and beyond in helping me set everything up and get everything running for my site.

Annie & Flora
Kanada
Uygulamayı kullanma süresi:6 gün
Zapiet yanıt 3 Aralık 2022

Thank you very much for the awesome review!

It's always a pleasure to help our merchants achieve their goals with our Store Pickup + Delivery app

If anything comes up in the future, our team will be there to help!

29 Mart 2020

I had some issues getting the widget to work, the Zapiet team got it fixed for me ASAP which allowed our company to keep trading during the lockdown. We are truly grateful for their amazing customer service!!!

Kenilworth Country Bakery
Avustralya
Uygulamayı kullanma süresi:6 gün
3 Temmuz 2015

Great Support!!! having problem with the location of the widget and they fix it right away. Thank You

Mascotasmadrid
İspanya
Uygulamayı kullanma süresi:6 gün
28 Ağustos 2020

This app is great, it is able to integrate with so many other of our apps. Moreover, the support team is absolutely amazing! They are willing to go above and beyond to help make things work for our project. Would strongly recommend this app.

Mandarin Oriental, Doha Online Shop
Katar
Uygulamayı kullanma süresi:5 gün
Zapiet yanıt 2 Eylül 2020

Hey Brenda,

Thank you so much for the glowing review.

It has been a pleasure working with you over the last couple of weeks and I am so happy to hear that you had a great experience with our support team.
If there is anything I can help you with in the future please do not hesitate to get in touch.

Have a great weekend.

Ronan

22 Mart 2021

I am so happy to have found this app. My store sells fresh, locally-grown flowers to local designers, so shipping isn't an option. This app allows me to sell my products using only local delivery and store pickup really easily. The best part of it is the set up support. I wouldn't have been able to figure out all of the app's features on my own, but Steph took a live call with me for 2 hours to get me totally up and running. INCREDIBLE customer service.

Old Dominion Flower Cooperative
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 gün