Zapiet ‑ Pickup + Delivery

I had some issues getting the widget to work, the Zapiet team got it fixed for me ASAP which allowed our company to keep trading during the lockdown. We are truly grateful for their amazing customer service!!!

Great Support!!! having problem with the location of the widget and they fix it right away. Thank You

This app is great, it is able to integrate with so many other of our apps. Moreover, the support team is absolutely amazing! They are willing to go above and beyond to help make things work for our project. Would strongly recommend this app.

I am so happy to have found this app. My store sells fresh, locally-grown flowers to local designers, so shipping isn't an option. This app allows me to sell my products using only local delivery and store pickup really easily. The best part of it is the set up support. I wouldn't have been able to figure out all of the app's features on my own, but Steph took a live call with me for 2 hours to get me totally up and running. INCREDIBLE customer service.

Ronan was a master troubleshooter and provided detailed instructions on how to piece our problems together. Thank you!

Great app, did everything what promised, it really made my order process easier! Amazing customer service too, quick and efficient, I can only recommend it!

Fantastic app. Staff is very nice and helps you little changes for your preference. Very good for local delivery..

Great customer service. Klaudia took over and helped me solved an issue that is not relating to their app. I appreciate her a lot

Excellent customer service from Betty.

To be honest, I was a bit frustrated because I had already lost some time trying to get in touch with support. I would send a message, and by the time they responded, I would no longer be in the office, and this went on for a day (which, those of us in e-commerce, know is a lot of time).

And then Betty appeared!
She was really attentive, helped me very quickly, and I also noticed that they have much more documentation than before. She sent me very well-explained tutorials, and I would make the updates right at that moment.

I've been using the app for several years with another website, and I hadn't needed to seek support in years. But now, with this new website, I had to contact them, and I was very satisfied.

Thank you, Betty!

I am a new user of Zapiet and less than 24 hours in, I am THRILLED. Beyond the fact that it provides me (a small business owner) with capabilities that Shopify does not, I needed help and Jessica (customer support) got online with me and took over - fixed what I was doing wrong (my lack of understanding, not an issue with the app), but she also taught me what went wrong so I can be self-sufficient. I am so pleased and this app is going to make a real difference to my business in 2023. Thank you!